Operations Manager
Há 6 dias
At Blueground, we're shaping the future of living, and we're looking for a talented Operations Manager to join our Brazil team. As an Operations Manager, you'll play a critical role in implementing, adapting, and continuously improving our business systems and processes in your country.
Your primary focus will be on getting our properties ready for move-in on time, managing and training third-party contractors, and ensuring smooth operations across the team. You'll be responsible for:
- Coordinating the full operational setup and maintenance of Tabas properties, including supplies and services, according to brand style and guidelines.
- Driving down operational costs and continuously improving processes while upholding Tabas' quality standards.
- Liaising, managing, and negotiating with contractors, vendors, and external business partners to ensure our guests enjoy high standards of client experience.
- Partnering with cross-functional support teams to improve the efficiency and effectiveness of guest experience services.
- Managing timely data collection to update operational metrics, achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.
- Leading the onboarding process for Operations Associates and providing continuous feedback.
We're looking for a results-oriented go-getter with exceptional communication and organizational skills, a team player, and a creative thinker. You should have:
- 4+ years of progressive work experience in business operations or services in a start-up, SME, or large corporation.
- Bachelor's degree.
- Advanced English.
- Strong analytical and problem-solving skills, with experience working in a fast-paced environment.
- Guest-centric mindset.
- Project management experience, with a proven track record of working under tight deadlines.
- Experience in hospitality or real estate is considered a plus.
If you're a motivated and detail-oriented individual who thrives in a dynamic environment, we encourage you to apply for this exciting opportunity to join our team at Blueground.
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