Multilingual Customer Service Representative

Há 5 dias

Mato Grosso, Brasil beBeeCustomerSupport Tempo inteiro R$66.955 - R$97.335
Job Summary

This is an exciting opportunity for a highly skilled and bilingual individual to join our customer support team in Valletta, Malta.

Key Responsibilities:
  • Handle inquiries related to product issues, logistics, and general concerns.
  • Respond to customer queries promptly to enhance service efficiency and user experience.
  • Log customer feedback professionally and relay relevant insights to the internal team.
  • Maintain a patient, professional, and friendly tone to reduce complaints and boost satisfaction.
  • Identify and escalate high-risk or sensitive cases quickly and accurately.
Requirements:
  • Fluency in Maltese and English.
  • Strong communication and problem-solving skills.
  • Ability to learn business processes quickly.
  • High attention to detail and a proactive mindset.
What You Will Gain:

As a valued member of our team, you will have the opportunity to work with a talented group of professionals who are passionate about delivering exceptional customer service. You will also have access to ongoing training and development opportunities to help you grow in your career.

We offer a dynamic and supportive work environment that encourages collaboration and innovation. If you are a motivated and dedicated individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.

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