Insurance Support Specialist

1 dia atrás

Rio de Janeiro, Rio de Janeiro, Brasil beBeeCustomer Tempo inteiro R$30.000 - R$45.000
Job Opportunity

This role offers a dynamic and collaborative work environment where you can interact with clients and colleagues alike.

We are seeking an individual who possesses excellent customer service skills, strong communication abilities, and a proven track record of providing top-notch support in a similar role.

Key Responsibilities
  • Forward inquiries to the appropriate department when necessary.
  • Issue certificates of insurance and verify coverage as needed.
  • Provide accurate information regarding insurance products, coverage options, and policy details.
  • Assist clients with policy renewals, updates, and changes.
  • Investigate and resolve customer complaints and concerns with empathy and professionalism.
Requirements
  • High school diploma or equivalent (Bachelor's degree preferred).
  • Proven customer service experience in a similar role (insurance industry experience is a plus).
  • Excellent communication skills, both verbal and written.
  • Proficiency in Russian or Ukrainian language is required.
Career Advancement

This position offers opportunities for career growth, with potential pathways to managerial roles or becoming a licensed insurance agent.

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