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Brazil People Operations Lead

Há 1 mês

São Paulo, São Paulo, Brasil Uber Tempo inteiro

**About the Role**

As the People Operations Lead for Brazil and South Cone, you will lead a team of People Operations Specialists and report to the Head of People Operations LATAM. This role will be responsible for driving scalable operations that focus on employee experience. The Lead will navigate complexity and partner with cross-functional people teams to drive actions, accountability, and ownership.

**Key Responsibilities**

  • Build and execute a vision aligned with Uber's overall strategy for an effective employee experience across all foundational People Team services in Brazil and South Cone.
  • Lead, coach, and partner with your team to achieve this vision, contributing to Uber and each team member's career journey.
  • Ensure workflows are anchored on human-centered design principles and industry standards, providing a consistent and improving experience for employees.
  • Partner with People Partners, Employee Relations, Legal, Payroll, and other cross-functional teams to ensure a comprehensive, business-centric, and legally compliant approach to People processes and operations.
  • Provide People Operations support on projects such as acquisitions or internalization of employees, advising on associated systems and procedures.
  • Support the People Operations teams in building and maintaining a backlog of priorities to operationalize the team vision using a disciplined and focused approach.

**Requirements**

  • 10 years of experience in HR Operations & HR Services and 5 years of experience as a people manager.
  • Professional proficiency in Portuguese & English. Spanish is highly preferred.
  • Excellent knowledge in HR Administration, Labor regulations, Payroll, Process design and continuous improvement, KPI's, SLA's and Data management.
  • Continuous improvement mindset, attention to detail, customer service.
  • Work in a collaborative approach, influence and impact others.
  • Knowledge in Workday, Service Now (or ticket tool) and other HR Systems.
  • Grit and resilience; eagerness to be part of an exciting growth journey and comfort with challenges and ambiguity.
  • Integrity, a positive attitude, and a growth mindset.
  • Ambassador to the Uber values and business strategy.