Retail Customer Experience Representative
Há 2 dias
We are seeking a Customer Service Associate to provide exceptional customer experiences.
- Support customers with inquiries and product recommendations
- Process sales transactions at the register while maintaining cash handling security
- Ensure the integrity of cash and company assets
- Maintain store inventory levels, recovering merchandise as needed
- Assist with receiving shipments and stock replenishment according to productivity standards
- Promote a positive, safe, and respectful work environment through professional interactions with customers, colleagues, and leaders
- Maintain store cleanliness, including bathroom cleaning, floor maintenance, trash removal, and ensuring all areas are neat and organized
The ideal candidate will possess:
- A high school diploma or equivalent is preferred
- Previous customer service experience in retail, hospitality, food service, or healthcare settings is highly valued
- Ability to follow instructions and interpret operational documents is required
- Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
- Strong communication and relationship-building skills
- Excellent problem-solving and decision-making abilities
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