First Line Manager
Há 5 horas
We are seeking a highly skilled and experienced First Line Manager to join our team at Wipro. As a key member of our operations team, you will be responsible for executing processes and driving performance on key metrics.
Key Responsibilities- Execute processes as per client contract and ensure compliance
- Conduct briefings and debriefings to drive focus on key metrics and quality
- Prepare performance data and share with clients
- Interact with clients and stakeholders to resolve issues and ensure delivery
- Identify opportunities for automation and provide data to support initiatives
- Drive performance on key metrics and provide feedback to team members
- Conduct process trainings and refresher trainings to bridge capability gaps
- Manage team attrition and drive diversity in leadership positions
- Set goals and conduct performance reviews for team members
- Knowledge of operational processes and quality certifications in a BPO/ITES setup
- Competent project management skills and experience in Agile methodology
- Strong analytical and execution skills
- Ability to handle pressure and manage complexity
- Client-centric approach and passion for results
- Nurturing people and stakeholder management skills
As a First Line Manager at Wipro, you will have the opportunity to work with a talented team and contribute to the success of our operations. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
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First Line Manager
Há 6 dias
Curitiba, Paraná, Brasil Wipro Technologies Tempo inteiroJob DescriptionJob Title: First Line Manager - Process Execution and Team PerformanceJob Summary:We are seeking a highly skilled First Line Manager to join our team at Wipro Technologies. As a First Line Manager, you will be responsible for executing processes and driving team performance on key metrics.Key Responsibilities:Process ExecutionEnsure process...
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First Line Manager
Há 3 dias
Curitiba, Paraná, Brasil Wipro Limited Tempo inteiroJob DescriptionJob Title: First Line Manager - Process Execution and Team PerformanceJob Summary:We are seeking a highly skilled First Line Manager to join our team at Wipro Limited. As a First Line Manager, you will be responsible for executing processes and driving team performance on key metrics. If you have a strong background in process execution and...
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**First Line Manager
Há 7 dias
Curitiba, Paraná, Brasil Wipro Technologies Tempo inteiroJob Description**Role Purpose:**The primary objective of this role is to execute processes and drive team performance on key metrics. This involves ensuring that processes are executed as per client contracts, conducting briefings and debriefings to drive focus on quality and adherence to contract compliance processes, and preparing performance data for...
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**First Line Manager
Há 2 dias
Curitiba, Paraná, Brasil Wipro Technologies Tempo inteiroJob Description**Role Purpose:**The primary objective of this role is to execute processes and drive team performance on key metrics. This involves ensuring that processes are executed as per client contracts, conducting briefings and debriefings to drive focus on quality and adherence to contract compliance processes, and preparing performance data for...
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First Line Manager
Há 5 dias
Curitiba, Paraná, Brasil Wipro Limited Tempo inteiroJob DescriptionRole PurposeThe primary objective of this role is to execute processes and drive team performance on key metrics. This involves ensuring that processes are executed as per client contracts, conducting briefings and debriefings to drive focus on quality and adherence to contract compliance processes, and preparing performance data for...
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First Line Manager
1 semana atrás
Curitiba, Paraná, Brasil Wipro Tempo inteiroJob DescriptionRole PurposeThe purpose of this role is to execute the process and drive the performance of the team on the key metrics of the process.Key ResponsibilitiesEnsure process is executed as per the client contractConduct briefings before every shift to drive focus on key metrics and debrief at the end of the shift to drive focus of the team on...
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Business Development Manager
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Sales Manager
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Há 2 dias
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Senior Project Manager
Há 7 dias
Curitiba, Paraná, Brasil Docplanner Tempo inteiroAbout the Role:We are seeking a highly skilled Senior Project Manager to join our team at Docplanner. As a Senior Project Manager, you will be responsible for overseeing and managing projects aimed at improving patient support and satisfaction.Key Responsibilities:Project Leadership: Lead and manage cross-functional projects, ensuring they align with...
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Purchasing Specialist
Há 5 dias
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Purchasing Specialist
Há 4 dias
Curitiba, Paraná, Brasil Talenses Sao Paulo Consultoria em Recursos Humandos Ltda. Tempo inteiroAbout the RoleWe are seeking a highly skilled Purchasing Specialist to join our team at Talenses Sao Paulo Consultoria em Recursos Humanos Ltda. as a key member of our procurement function. As a Purchasing Specialist, you will be responsible for developing and maintaining a competitive, supportive, and high-performing portfolio of suppliers for our Product...
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Senior Project Manager
1 semana atrás
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Sales and Business Development Manager
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Senior Project Manager
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