First Line Manager

Há 5 horas


Curitiba, Paraná, Brasil Wipro Tempo inteiro
Job Summary

We are seeking a highly skilled and experienced First Line Manager to join our team at Wipro. As a key member of our operations team, you will be responsible for executing processes and driving performance on key metrics.

Key Responsibilities
  • Execute processes as per client contract and ensure compliance
  • Conduct briefings and debriefings to drive focus on key metrics and quality
  • Prepare performance data and share with clients
  • Interact with clients and stakeholders to resolve issues and ensure delivery
  • Identify opportunities for automation and provide data to support initiatives
  • Drive performance on key metrics and provide feedback to team members
  • Conduct process trainings and refresher trainings to bridge capability gaps
  • Manage team attrition and drive diversity in leadership positions
  • Set goals and conduct performance reviews for team members
Requirements
  • Knowledge of operational processes and quality certifications in a BPO/ITES setup
  • Competent project management skills and experience in Agile methodology
  • Strong analytical and execution skills
  • Ability to handle pressure and manage complexity
  • Client-centric approach and passion for results
  • Nurturing people and stakeholder management skills
What We Offer

As a First Line Manager at Wipro, you will have the opportunity to work with a talented team and contribute to the success of our operations. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.


  • First Line Manager

    Há 6 dias


    Curitiba, Paraná, Brasil Wipro Technologies Tempo inteiro

    Job DescriptionJob Title: First Line Manager - Process Execution and Team PerformanceJob Summary:We are seeking a highly skilled First Line Manager to join our team at Wipro Technologies. As a First Line Manager, you will be responsible for executing processes and driving team performance on key metrics.Key Responsibilities:Process ExecutionEnsure process...

  • First Line Manager

    Há 3 dias


    Curitiba, Paraná, Brasil Wipro Limited Tempo inteiro

    Job DescriptionJob Title: First Line Manager - Process Execution and Team PerformanceJob Summary:We are seeking a highly skilled First Line Manager to join our team at Wipro Limited. As a First Line Manager, you will be responsible for executing processes and driving team performance on key metrics. If you have a strong background in process execution and...


  • Curitiba, Paraná, Brasil Wipro Technologies Tempo inteiro

    Job Description**Role Purpose:**The primary objective of this role is to execute processes and drive team performance on key metrics. This involves ensuring that processes are executed as per client contracts, conducting briefings and debriefings to drive focus on quality and adherence to contract compliance processes, and preparing performance data for...


  • Curitiba, Paraná, Brasil Wipro Technologies Tempo inteiro

    Job Description**Role Purpose:**The primary objective of this role is to execute processes and drive team performance on key metrics. This involves ensuring that processes are executed as per client contracts, conducting briefings and debriefings to drive focus on quality and adherence to contract compliance processes, and preparing performance data for...

  • First Line Manager

    Há 5 dias


    Curitiba, Paraná, Brasil Wipro Limited Tempo inteiro

    Job DescriptionRole PurposeThe primary objective of this role is to execute processes and drive team performance on key metrics. This involves ensuring that processes are executed as per client contracts, conducting briefings and debriefings to drive focus on quality and adherence to contract compliance processes, and preparing performance data for...

  • First Line Manager

    1 semana atrás


    Curitiba, Paraná, Brasil Wipro Tempo inteiro

    Job DescriptionRole PurposeThe purpose of this role is to execute the process and drive the performance of the team on the key metrics of the process.Key ResponsibilitiesEnsure process is executed as per the client contractConduct briefings before every shift to drive focus on key metrics and debrief at the end of the shift to drive focus of the team on...


  • Curitiba, Paraná, Brasil Citi Tempo inteiro

    Job SummaryCiti is seeking a highly skilled Business Development Manager to deepen relationships with clients and proactively identify opportunities to grow our business. As a key member of our team, you will be responsible for managing internal departments to address client service issues, introducing solutions to clients, and working closely with Case...


  • Curitiba, Paraná, Brasil First Line Móveis Tempo inteiro

    **Vaga de Emprego:** Vendedor Projetista de Móveis Planejados**Localização:** Não especificada**Remuneração:** Salário R$1.500,00 + (COMISSÃO) e Vale-Transporte.**Descrição da vaga:****Responsabilidades:**1. Atender os clientes de forma proativa e consultiva, identificando suas necessidades e desejos.2. Apresentar os projetos de forma clara e...


  • Curitiba, Paraná, Brasil jameda GmbH Tempo inteiro

    {"h1": "Senior Project Manager - Patient Experience", "p": "At jameda GmbH, we're on a mission to make healthcare more human. As a Senior Project Manager, you'll play a crucial role in driving this vision forward by overseeing and managing projects aimed at improving patient support and satisfaction. Your expertise will be instrumental in bringing new ideas...

  • Sales Manager

    Há 3 dias


    Curitiba, Paraná, Brasil Amaris Tempo inteiro

    **Job Summary**We are seeking a highly motivated and experienced Sales Manager to join our team at Amaris Consulting. As a Sales Manager, you will be responsible for driving sales growth and revenue expansion across our client base.**Key Responsibilities**:Develop and execute sales strategies to meet or exceed sales targetsBuild and maintain strong...


  • Curitiba, Paraná, Brasil Procter & Gamble Tempo inteiro

    About the RoleWe are seeking a highly motivated and results-driven Business Development Manager to join our team at Procter & Gamble. As a key member of our Sales Department, you will be responsible for driving business growth and delivering forecasted brand volume and profit.Main ResponsibilitiesSell, implement, and evaluate business plans to meet or exceed...

  • Sales Manager

    Há 3 dias


    Curitiba, Paraná, Brasil Amaris Consulting Tempo inteiro

    **About Us**Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With over 1,000 clients across the globe, we have been delivering solutions in major projects for over a decade. Our team of 7,600 people, spread across 5 continents and more than 60 countries, enables us to offer a wide range of...


  • Curitiba, Paraná, Brasil Ebanx group Tempo inteiro

    About Ebanx GroupEbanx Group is a leading payment platform connecting global companies with customers from the fastest-growing digital markets in the world.We believe that transforming challenges into opportunities and making the impossible part of the journey is crucial. That's precisely why we created a payment technology that builds bridges between people...


  • Curitiba, Paraná, Brasil Docplanner Tempo inteiro

    About the Role:We are seeking a highly skilled Senior Project Manager to join our team at Docplanner. As a Senior Project Manager, you will be responsible for overseeing and managing projects aimed at improving patient support and satisfaction.Key Responsibilities:Project Leadership: Lead and manage cross-functional projects, ensuring they align with...


  • Curitiba, Paraná, Brasil Talenses Sao Paulo Consultoria em Recursos Humandos Ltda. Tempo inteiro

    About the RoleWe are seeking a highly skilled Purchasing Specialist to join our team at Talenses Sao Paulo Consultoria em Recursos Humanos Ltda. as a key member of our procurement function. As a Purchasing Specialist, you will be responsible for developing and maintaining a competitive, supportive, and high-performing portfolio of suppliers for our Product...

  • Lead Project Manager

    2 semanas atrás


    Curitiba, Paraná, Brasil jameda GmbH Tempo inteiro

    Welcome to the innovative side of healthcare technologyAt jameda GmbH, we are dedicated to enhancing the healthcare experience for patients and professionals alike. Our mission is to empower individuals by providing them with the tools to access and share their healthcare experiences effectively. As we continue to grow, we invite you to be part of our...


  • Curitiba, Paraná, Brasil Talenses Sao Paulo Consultoria em Recursos Humandos Ltda. Tempo inteiro

    About the RoleWe are seeking a highly skilled Purchasing Specialist to join our team at Talenses Sao Paulo Consultoria em Recursos Humanos Ltda. as a key member of our procurement function. As a Purchasing Specialist, you will be responsible for developing and maintaining a competitive, supportive, and high-performing portfolio of suppliers for our Product...

  • Senior Project Manager

    1 semana atrás


    Curitiba, Paraná, Brasil Docplanner Tempo inteiro

    About DocplannerAt Docplanner, we're passionate about empowering patients and healthcare professionals to deliver exceptional care. As a leading healthcare technology company, we're committed to making the healthcare experience more human.Job SummaryWe're seeking a highly skilled Senior Project Manager to oversee and manage projects aimed at improving...


  • Curitiba, Paraná, Brasil amaris Tempo inteiro

    About the Role:We are seeking an ambitious and results-driven Sales and Business Development Manager to join our team at Amaris Consulting. As a key member of our sales team, you will be responsible for driving business growth and revenue expansion through strategic sales and marketing initiatives.Key Responsibilities:Develop and execute sales strategies to...

  • Senior Project Manager

    1 semana atrás


    Curitiba, Paraná, Paraná, Brasil Docplanner Tempo inteiro

    Welcome to the good side of tech You might have heard about us, but with a different name: Doctoralia. It all started 10 years ago, when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to...