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Business Operations Specialist

2 meses atrás

São Paulo, São Paulo, Brasil Swiss RE Tempo inteiro

About the Role

We are seeking an experienced professional to join our Operations team as an Operational Support Specialist. In this role, you will be responsible for providing administrative support to the underwriting team, analyzing documentation, and servicing brokers to provide a quality service.

Key Responsibilities:

  • Support the underwriting team in day-to-day demands and administrative processes;
  • Analyze documentation received from clients and stakeholders;
  • Provide exceptional customer service to brokers and internal clients;
  • Follow up on demands and ensure timely resolution;
  • Manage processes and internal controls to ensure efficiency and accuracy;
  • Contribute to process analysis and development of improvements for the team;
  • Participate in tests to support systemic development and ensure seamless integration.

About the Team

We are a collaborative team that values operational excellence and customer satisfaction. Our core behaviors are based on quick decision-making, simplicity, and responsibility. We strive to create a friendly and challenging environment that fosters growth and development.

About You

We are looking for a motivated and detail-oriented individual with strong interpersonal skills and a passion for delivering exceptional results. If you have experience in insurance, customer service, or operations, and are excited about new challenges, we encourage you to apply.

Essential

  • 1-3 years of experience in insurance, customer service, or operations;
  • General knowledge of insurance disciplines, including operations and underwriting;
  • Proficiency in Office Package, including Excel, Word, and Outlook;
  • Knowledge of workflow, customer service, and English/Spanish desirable;
  • Graduated or studying in Administration, Law, Accounting, Insurance Management, or Actuarial Science.

Behavioral Skills

  • Analytical skills;
  • Sense of urgency;
  • Proactivity;
  • Good communication;
  • Teamwork;
  • Organization;
  • Discipline;

About Swiss Re Corporate Solutions

Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.

We are committed to building an inclusive culture that encourages fresh perspectives and innovative thinking. Our workplace is inclusive and flexible, where everyone can bring their authentic selves to work and their passion for sustainability.

We are an affirmative employer for people with disabilities (PwD).