
Senior Client Relationship Development Specialist
2 semanas atrás
We are seeking a highly skilled Client Relationship Manager to join our team. As a Client Relationship Manager, you will be responsible for developing and maintaining strong relationships with clients, identifying new business opportunities, and delivering exceptional customer service.
About the RoleThe ideal candidate will have 8+ years of commercial Property & Casualty experience in a client-facing role, with a strong understanding of coverage forms and ability to interpret analytical models. They will be able to leverage internal and external relationships to bring resources and assets tailored to client needs, drive conflict resolution, and negotiate complex deals.
Key Responsibilities- Develop and maintain strong relationships with clients to identify new business opportunities and deliver exceptional customer service.
- Conduct thorough analysis of client needs and develop innovative solutions to meet those needs.
- Work closely with sales and broking teams to understand marketplace changes and provide strategic planning and consulting advice to clients.
- Manage large, complex projects from start to finish, overseeing all aspects of project delivery.
- 8+ years of commercial Property & Casualty experience in a client-facing role.
- Strong understanding of coverage forms and ability to interpret analytical models.
- Ability to leverage internal and external relationships to bring resources and assets tailored to client needs.
- Negotiation skills: Ability to develop innovative and creative solutions to complex deals, drive consensus across internal and external stakeholders to close deals, and secure concessions mitigating injury to client relationships.
- Excellent verbal and written communication skills; group presentation skills, ability to drive complex/technical conversations.
- Excellent project management skills: end-to-end oversight of large, complex, ambiguous, or multi-dimensional projects.
We offer a competitive benefit package, including health and welfare benefits, leave benefits, and retirement benefits. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
FlexibilityWe trust you to know your work and the people, tools, and environment you need to be successful. The majority of our colleagues work in a hybrid style, with a mix of remote, in-person, and in-office interactions dependent on the needs of the team, role, and clients.
EOEWe are an equal opportunity employer and welcome applications from diverse candidates.
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