Director of Enterprise Innovation

Job Title: Senior Director of Enterprise Automation

Zelis is seeking a transformative leader to oversee the end-to-end lifecycle of RPA programs across the organization. This critical role will be responsible for restructuring and growing a high-performing Robotic Process Automation team, delivering measurable outcomes through intelligent automation.

Key Responsibilities:

• Lead, restructure, and scale Zelis' Robotic Process Automation practice, with direct oversight of internal and external UiPath development teams.
• Set the strategic vision for enterprise automation, aligning it with business outcomes and stakeholder needs across product, operations, and technology.
• Refactor existing RPA teams and processes, identifying opportunities to increase velocity, standardize frameworks, and improve reliability.
• Build and manage a high-performing RPA Center of Excellence (CoE) including solution architects, developers, and business analysts.
• Champion a robust automation pipeline intake and prioritization process, working cross-functionally with senior business leaders to ensure alignment with corporate objectives.
• Define and enforce best practices for automation development, including exception handling, logging, security, and reusability with compliance in mind, operating within HIPAA, PCI, and other regulatory frameworks.
• Drive the adoption of UiPath's platform capabilities, including Automation Hub, Orchestrator, Studio, and AI Center.
• Monitor and report on automation performance metrics (ROI, accuracy, time savings) and continuously optimize for scale.
• Evaluate and integrate intelligent automation tools (AI/ML, OCR, NLP) to augment RPA workflows.
• Serve as a thought leader, strategic partner, and advocate for automation across the organization.

Qualifications and Experience:

• 10+ years of experience in technology leadership roles, with 5+ years in RPA leadership roles.
• Proven expertise in UiPath implementation at scale, including advanced knowledge of UiPath Orchestrator, Studio, and governance models.
• Demonstrated experience transforming teams and automation delivery processes, building from the ground up or offering measurable improvements to established functions.
• Strong experience leading cross-functional teams, with a track record of building and mentoring high-performing RPA teams.
• Experience leading vendor partnerships and managing global development resources.
• Familiarity with Agile/Scrum delivery, DevOps for RPA, and automation pipeline management tools.
• Deep understanding of business process optimization, workflow design, and automation use case identification.
• Excellent stakeholder management skills, able to translate business needs into automation opportunities.
• Experience in regulated industries such as healthcare, fintech, banking, insurance, or financial services, where automation must align with compliance, privacy, and security requirements.

Preferred Skills:

• UiPath Advanced Developer Certification or Solution Architect certification.
• Exposure to AI/ML or cognitive services to complement RPA.
• Understanding of API integration related to process automation and background integrating automation with enterprise data platforms.
• Experience consolidating multiple automation tools into a single enterprise platform strategy.

Benefits

We offer a highly competitive benefits package, including a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Equal Employment Opportunity

We are an equal opportunity employer and welcome applicants from all backgrounds. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.