Remote Customer Service Position

Há 21 horas


Rondônia, Brasil beBeeCustomer Tempo inteiro €600 - €800
Customer Support Representative Opportunity

We are revolutionizing the digital marketplace, with a decade of experience and a portfolio of thriving direct-to-consumer brands generating substantial revenue annually.

This is an exciting opportunity to make a real impact as our new Customer Support Representative, working 100% remotely and collaborating with a global team.

You will be the primary point of contact for our customers, ensuring their questions are answered, issues are resolved, and experiences are exceptional.

Key Responsibilities:
  • Provide product and service information, offering suggestions on related products and services.
  • Address customer complaints, providing suitable solutions and alternatives within time constraints, and following up to ensure resolution.
  • Maintain accurate records of customer interactions, process customer accounts, and file necessary documents.
  • Assist other departments with additional tasks when needed.
  • Respond to customer inquiries promptly while maintaining a positive and professional attitude.
  • Collaborate with the team to enhance customer service processes.
  • Manage responses and maintain brand reputation on review platforms.
  • Maintain a customer-centric attitude and genuinely strive to assist customers.


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