German Language Customer Service Professional
Há 2 dias
We are seeking a highly skilled and customer-focused individual to fulfill the role of German Speaking Customer Support Representative. This position is ideal for individuals who possess fluency in German and have prior experience in customer support or a related field.
Key Responsibilities:- Address customer inquiries, resolve issues, and manage complaints with professionalism and care.
- Assist customers in navigating our platform to enhance their overall experience.
- Collaborate with team members to meet service level agreements and maintain high quality standards.
- Accurately document customer interactions and feedback in our support system.
- Engage in ongoing training sessions to expand knowledge of our products and services.
- Fluent in German and proficient in English; knowledge of additional languages is advantageous.
- Previous experience in customer support or a related field is preferred.
- Strong communication skills with a commitment to delivering exceptional customer service.
- Ability to thrive in a fast-paced environment while effectively managing multiple inquiries.
- Familiarity with customer support software and CRM systems is beneficial.
- Willpower to adapt to a new lifestyle and work environment.
- Opportunities for career growth and professional development.
- Diverse and international work environment.
- Competitive performance bonuses and benefits package.
- Enjoy a lower cost of living in Greece, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
- Fully remote working setup within Greece.
- Healthcare benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State-of-the-art premises providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Work for a Great Place to Work-Certified organization.
- Relocation package: 4 weeks of all-inclusive hotel stay, flight booked and paid by the company.
This is an excellent opportunity to join our team and take your career to the next level. We look forward to hearing from you.
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