German Speaking Support Specialist
Há 18 horas
Are you a highly skilled and multilingual professional seeking a challenging customer service role?
">Customer Service Representative OpportunityWe are seeking a dedicated and proficient Customer Service Representative to deliver exceptional support to our German-speaking clients.
In this position, you will be responsible for engaging with customers through various channels, resolving their inquiries and concerns while maintaining high levels of satisfaction.
The ideal candidate will possess fluency in German and English, with experience in customer service, preferably in the iGaming or online gaming sector. Strong communication and interpersonal skills are essential, as is the ability to multitask and thrive in a fast-paced environment.
Key Responsibilities:- Address customer inquiries concerning gaming accounts, promotions, and technical issues.
- Resolve customer concerns promptly to ensure high levels of satisfaction.
- Maintain accurate records of interactions and feedback from customers.
- Collaborate with colleagues to improve customer service quality.
- Fluency in German and proficiency in English.
- Experience in customer service, ideally in the iGaming or online gaming sector.
- Strong communication and interpersonal skills.
- Ability to multitask and thrive in a fast-paced environment.
Enjoy a comprehensive relocation package, including fully paid training by certified instructors, state-of-the-art premises, and a competitive salary. Discover the beauty of Malta, a vibrant Mediterranean island known for its rich history, stunning landscapes, and a lower cost of living.
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