Customer Practice Manager

1 semana atrás


São Paulo, São Paulo, Brasil Amazon Tempo inteiro
Job Title: Customer Practice Manager

Amazon is seeking a highly skilled Customer Practice Manager to lead and support significant customer programs during the solution and pursuit stages. The ideal candidate will develop a long-term Professional Services strategy and execute that strategy with customers, serving as a trusted advisor and driving business growth.

Key Responsibilities:
  • Engage customers through collaboration with AWS sales and partner teams to build strong relationships and drive business growth.
  • Assess customer marketplace circumstances, organizational readiness, and C-level sponsor willingness to initiate conversations that lead to broader strategic transformation programs.
  • Develop and execute contracts as a single point of contact for Customer executives, developing deep and trustful relations.
  • Educate customers on AWS services and translate those into a clear business value proposition.
  • Be an advocate for customers, working with AWS engineering teams to convey partner and enterprise customer feedback as input to AWS technology roadmaps.
BASIC QUALIFICATIONS:
  • Bachelor's degree or 7+ years of professional or military experience.
  • 7+ years of external or internal customer-facing Pre-sales/Sales experience in complex and large-scale environments.
  • Business development experience, including multi-year, multiple service offering proposals resulting in contracts with >$5M total contract value.
  • Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion.
PREFERRED QUALIFICATIONS:
  • Experience in consulting, design, and implementation of serverless distributed solutions.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.



  • São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    Job Title: Customer Practice ManagerAmazon is seeking a highly skilled Customer Practice Manager to lead and support significant customer programs during the solution and pursuit stages. The ideal candidate will develop a long-term Professional Services strategy and execute that strategy with customers, serving as a trusted advisor and driving business...


  • São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    Customer Practice Manager for Financial ServicesThe Amazon Web Services Professional Services team is seeking a Customer Practice Manager to lead and/or support significant customer programs during the solution and pursuit stages. This role involves developing a long-term Professional Services strategy and executing it with customers. As a trusted advisor,...

  • Customer Practice Manager

    1 semana atrás


    São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    Job Title: Customer Practice ManagerAmazon is seeking a highly skilled Customer Practice Manager to lead and/or support significant customer programs during the solution and pursuit stages. The ideal candidate will develop a long-term Professional Services strategy and execute that strategy with those customers.Key Responsibilities:Engage customers:...

  • Customer Practice Lead

    1 semana atrás


    São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    Customer Practice ManagerThe Amazon Web Services Professional Services team is seeking a Customer Practice Manager to lead and/or support significant customer programs during the solution and pursuit stages. This role involves developing a long-term Professional Services strategy and executing that strategy with customers.The Customer Practice Manager is a...

  • Customer Practice Director

    1 semana atrás


    São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    Job Title: Customer Practice ManagerAmazon is seeking a highly skilled Customer Practice Manager to lead and support significant customer programs during the solution and pursuit stages. The ideal candidate will develop a long-term Professional Services strategy and execute that strategy with customers, serving as a trusted advisor and driving business...


  • São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    Customer Practice ManagerAmazon is seeking a seasoned Customer Practice Manager to lead and/or support significant customer programs during the solution and pursuit stages. This role involves developing a long-term Professional Services strategy and executing that strategy with customers. The ideal candidate will be a trusted advisor for our customers,...


  • São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    Job Description**About the Role**We are seeking a highly skilled Customer Practice Manager to join our Amazon Professional Services team. As a Customer Practice Manager, you will be responsible for leading and/or supporting significant customer programs during the solution and pursuit stages, developing a long-term Professional Services strategy, and...


  • São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    About the RoleWe are seeking a highly skilled Cloud Computing Practice Manager to lead our team of experts in delivering innovative cloud solutions to our customers. As a key member of our Professional Services team, you will be responsible for driving the adoption of AWS services across various industries and geographies.ResponsibilitiesCustomer Engagement:...

  • Customer Practice Manager

    4 semanas atrás


    São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    About the RoleWe are seeking a highly skilled Customer Practice Manager to join our Amazon Professional Services team. As a trusted advisor, you will lead and/or support significant customer programs, develop a long-term Professional Services strategy, and execute that strategy with our customers.Key ResponsibilitiesBuild customer strategy with the lenses of...

  • Customer Practice Manager

    4 semanas atrás


    São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    About the RoleWe are seeking a highly skilled Customer Practice Manager to join our Amazon Professional Services team. As a trusted advisor, you will lead and/or support significant customer programs, develop a long-term Professional Services strategy, and execute that strategy with our customers.Key ResponsibilitiesBuild customer strategy with the lenses of...

  • Customer Practice Manager

    4 semanas atrás


    São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    About the RoleWe are seeking a highly skilled Customer Practice Manager to join our Amazon Professional Services team. As a trusted advisor, you will lead and/or support significant customer programs during the solution and pursuit stages, developing a long-term Professional Services strategy and executing that strategy with those customers.Key...

  • Customer Practice Manager

    4 semanas atrás


    São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    About the RoleAmazon is seeking a highly skilled Customer Practice Manager to lead and/or support significant customer programs during the solution and pursuit stages. The ideal candidate will develop a long-term Professional Services strategy and execute that strategy with those customers.Key ResponsibilitiesEngage Customers: Collaborate with AWS sales and...


  • São Paulo, São Paulo, Brasil Amazon AWS Services Brazil Ltd - E07 Tempo inteiro

    Job SummaryAt Amazon AWS Services Brazil Ltd - E07, we are seeking a highly skilled Practice Manager to lead our enterprise customers through transformative projects involving IT strategy, distributed architecture, and hybrid cloud operations.About the RoleThis is a unique opportunity to join our team and drive business growth in a geographic territory,...


  • São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    About the RoleWe are seeking a highly experienced Cloud Computing Practice Manager to lead our Professional Services team in delivering high-quality cloud solutions to our enterprise customers. As a key member of our team, you will be responsible for driving the adoption of AWS services across various industries and geographies.ResponsibilitiesCustomer...


  • São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    About the RoleWe are seeking a highly experienced Cloud Computing Practice Manager to lead our Professional Services team in delivering high-quality cloud solutions to our enterprise customers. As a key member of our team, you will be responsible for driving the adoption of AWS services and solutions, and for developing and executing strategies to grow our...

  • Customer Success Manager

    1 semana atrás


    São Paulo, São Paulo, Brasil Salesforce, Inc. Tempo inteiro

    Job Title: Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at Salesforce, Inc. As a key member of our Customer Success organization, you will be responsible for ensuring the success of our customers by providing exceptional support, guidance, and expertise in the implementation and adoption of our Salesforce...


  • São Paulo, São Paulo, Brasil Amazon AWS Services Brazil Ltd - E07 Tempo inteiro

    About the RoleWe are seeking a highly skilled Senior Practice Manager to lead our Professional Services team in Brazil. As a key member of our AWS Services team, you will be responsible for driving the adoption of AWS services among our customers and partners.ResponsibilitiesDevelop and execute a strategy to drive AWS adoption among our customers and...


  • São Paulo, São Paulo, Brasil TA Connections Tempo inteiro

    Job Title: Customer Service Airlines ManagerAt TA Connections, we are seeking a highly skilled and experienced Customer Service Airlines Manager to lead our customer service team. The successful candidate will be responsible for providing exceptional customer service, managing team performance, and implementing operational tools and best practices.Key...

  • Customer Success Manager

    2 semanas atrás


    São Paulo, São Paulo, Brasil Dynatrace Tempo inteiro

    Job Title: Customer Success ManagerAt Dynatrace, we're looking for a skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you'll be responsible for driving adoption, educating customers on our product and service offerings, and demonstrating value to ensure long-term success.Key Responsibilities:Accelerate customer...

  • Customer Success Manager

    1 semana atrás


    São Paulo, São Paulo, Brasil Vistex Tempo inteiro

    About the RoleWe are seeking a seasoned Customer Success Manager to join our team at Vistex. As a key member of our global Customer Success team, you will be responsible for developing and maintaining strong relationships with our clients in North America.Key ResponsibilitiesOwn the overall relationship with assigned clients, driving proactive and strategic...