Customer Practice Manager
1 semana atrás
Amazon is seeking a highly skilled Customer Practice Manager to lead and support significant customer programs during the solution and pursuit stages. The ideal candidate will develop a long-term Professional Services strategy and execute that strategy with customers, serving as a trusted advisor and driving business growth.
Key Responsibilities:- Engage customers through collaboration with AWS sales and partner teams to build strong relationships and drive business growth.
- Assess customer marketplace circumstances, organizational readiness, and C-level sponsor willingness to initiate conversations that lead to broader strategic transformation programs.
- Develop and execute contracts as a single point of contact for Customer executives, developing deep and trustful relations.
- Educate customers on AWS services and translate those into a clear business value proposition.
- Be an advocate for customers, working with AWS engineering teams to convey partner and enterprise customer feedback as input to AWS technology roadmaps.
- Bachelor's degree or 7+ years of professional or military experience.
- 7+ years of external or internal customer-facing Pre-sales/Sales experience in complex and large-scale environments.
- Business development experience, including multi-year, multiple service offering proposals resulting in contracts with >$5M total contract value.
- Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion.
- Experience in consulting, design, and implementation of serverless distributed solutions.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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Customer Practice Manager
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São Paulo, São Paulo, Brasil Amazon Tempo inteiroJob Title: Customer Practice ManagerAmazon is seeking a highly skilled Customer Practice Manager to lead and support significant customer programs during the solution and pursuit stages. The ideal candidate will develop a long-term Professional Services strategy and execute that strategy with customers, serving as a trusted advisor and driving business...
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Customer Practice Manager
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