Business Development Specialist

1 dia atrás

Barra Funda, Brasil beBeeCustomerService Tempo inteiro R$4.300 - R$5.300

Job Overview

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We engage with customers to grasp their requirements and determine the most suitable course of action or refer for further review. We provide quotations, process sales orders, document customer complaints, and respond to customer service needs, including shipment, billing, and warranty issues, as well as basic product inquiries.

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Key Responsibilities:

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  • Process orders in the system (local and international orders) by reviewing order details, pricing, discounts, and other requirements for compliant order entry.">
  • Clarify doubts related to order flow internally, including products on backorder, delivery forecasts, and contact with other areas of the organization.">
  • Maintain accurate order status and clear paperwork and approvals to ensure timely shipping and maximum revenue.">
  • Work closely with other LATAM CSR to guarantee a smooth process.">
  • Generate weekly reports on local revenue and backorders to assist sales teams with full visibility into the order cycle.">
  • Control internal files related to the Customer Service area.">
  • Create and monitor occurrence/complaint records.">
  • Create purchase orders in the system for suppliers.">
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Requirements:

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  • Strong understanding of Computer Administrative Tools (Windows, MS Office).">
  • 2+ years of customer service experience preferred.">
  • Fluent language skills in Portuguese, Spanish, and English.">
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Benefits:

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  • Opportunities for growth and professional development.">
  • A dynamic work environment that fosters teamwork and collaboration.">
  • Competitive compensation and benefits package.">
  • Recognition and rewards for outstanding performance.">

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