Financial Collections Specialist

Há 3 dias

São Bernardo do Campo, São Paulo, Brasil beBeeCollections Tempo inteiro R$50.000 - R$70.000
Job Title:

Collections Professional

Job Overview:

This position involves working with clients to resolve outstanding payments and collaborating with internal teams to complete the collections process.

Key Responsibilities:
  • Interact with clients via email and phone to effectuate the collections process
  • Send monthly statements of account to clients
  • Correspond with contacts at client firms to verify payment status, payment information, maintain good account standing, and resolve outstanding account issues while maintaining a positive customer relationship
  • Communicate cross-functionally with the billing and account management teams to reconcile billing issues
  • Provide excellent and hospitable customer service
Required Skills and Qualifications:
  • 1+ years of A/R and collections experience
  • Comfortable working on the phone throughout the day, reaching out to clients to build relationships and make collections
  • Excellent Excel skills - bonus points if familiar with tools like Looker, Zendesk, or Hubspot
  • Thriving in an independent environment and dealing with ambiguity
  • Very comfortable with digital productivity tools like Google Workspace, Slack, and Zoom
  • Critical thinking skills, creativity, and ability to come up with innovative solutions to day-to-day challenges
  • Ability to work through highly-detailed processes at an efficient pace while staying organized
Benefits:
  • Hourly range: $20-$26
  • Monthly performance bonus
  • Health, Vision, & Dental Benefits
  • Wellness/Mental Health benefits
  • Flexible Paid Time Off
  • Options of Equity
  • Access to a 401k through Guideline
  • A home office setup and a monthly stipend to offset internet and costs
About This Opportunity:

This is a role within our finance team focused on optimizing financial processes and maximizing performance. We are a small-but-hard-working team that cultivates an environment where all team members are empowered to innovate and lead initiatives.

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