Technical Support Specialist

Há 2 dias

São Paulo, São Paulo, Brasil beBeeSupport Tempo inteiro R$3.500 - R$5.500
Job Title

Technical Support Specialist

We are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will play a critical role in delivering exceptional customer experiences and resolving technical issues.

This is an exciting opportunity for someone who is passionate about technology and enjoys helping others. If you have a strong ability to communicate complex technical information to both technical and non-technical audiences, we want to hear from you.

Responsibilities
  • Provide timely and effective resolution to technical issues reported by customers or internal teams.
  • Collaborate with cross-functional teams to identify and implement process improvements that enhance the overall support experience.
  • Develop and maintain detailed knowledge of our products and services to provide accurate and up-to-date information to customers.
  • Work closely with engineering teams to replicate and resolve technical issues, ensuring timely fixes and minimal downtime.
  • Stay up-to-date with industry trends, technologies, and best practices to continuously improve skills and knowledge.
Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum 2 years of experience in technical support or related field.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with customers, colleagues, and stakeholders at all levels.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
Benefits
  • Opportunity to work with a talented and dynamic team.
  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • Flexible working hours and remote work options.
Seniority level
  • Entry-level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • Software Development

  • Technical Support Specialist

    Há 5 dias

    São Paulo, São Paulo, Brasil beBeeCustomer Tempo inteiro R$34.000 - R$58.000

    Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be the first point of contact for customers experiencing technical issues with our systems.Key Responsibilities:Provide exceptional customer service through various communication channels.Analyze and resolve...

  • Technical Support Specialist

    Há 2 dias

    São Paulo, São Paulo, Brasil beBeeSupport Tempo inteiro US$90.000 - US$120.000

    Technical Support Specialist RoleWe're seeking a skilled technical support specialist to provide top-notch customer support. This role combines solution engineering expertise with creative problem-solving to ensure our customers get the most out of their experience.As a technical support specialist, you'll be responsible for investigating and resolving...

  • Technical Support Specialist

    Há 6 dias

    São Paulo, São Paulo, Brasil beBeeSupport Tempo inteiro

    Job TitleWe are seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing effective technical support to clients and resolving issues in a timely manner.

  • Technical Support Specialist

    1 dia atrás

    São Paulo, São Paulo, Brasil beBeeSpecialist Tempo inteiro R$120.000 - R$180.000

    Technical Support SpecialistWe are seeking a skilled and experienced Technical Support Specialist to join our team. As a key member of our support team, you will play a critical role in ensuring our customers receive exceptional technical support.Key Responsibilities:Solve complex technical issues and provide expert-level support to both internal and...

  • Technical Support Specialist

    Há 5 dias

    São Paulo, São Paulo, Brasil beBeeTechnical Tempo inteiro R$90.000 - R$120.000

    Job Title:Technical Support Specialist Job Description:The Technical Support Specialist will be responsible for handling customer complaints and providing technical assistance to distributors and end-users.Key Responsibilities:Resolve customer issues related to product malfunctions, installation, and maintenance.Provide timely and effective technical support...

  • Technical Support Specialist

    1 dia atrás

    São Paulo, São Paulo, Brasil beBeeCustomerService Tempo inteiro R$90.000 - R$121.000

    Technical Support SpecialistThis role involves serving as the escalation point for advanced technical issues and escalated customer service inquiries. You will be responsible for providing tier 2 support for technical issues, collaborating with technical support analysts to resolve complex problems.The ideal candidate will have strong analytical and...

  • Technical Support Specialist

    1 dia atrás

    São Paulo, São Paulo, Brasil beBeeTechnical Tempo inteiro R$40.593 - R$55.124

    Job Title: Technical Support SpecialistWe are seeking a highly skilled technical support specialist to join our team. The ideal candidate will have excellent analytical and communication skills, as well as the ability to gather relevant information systematically and identify needs and solve problems following instructions.The technical support specialist...

  • Technical Support Specialist

    Há 6 dias

    São Paulo, São Paulo, Brasil beBeeTechnical Tempo inteiro

    Technical Support SpecialistWe are looking for a highly skilled Technical Support Specialist to join our team. As a key member of our technical support group, you will provide exceptional customer service and technical expertise to our customers.Job Description:Provide technical support to customers via phone, email, and chatAssist customers with...

  • Technical Support Specialist

    Há 6 dias

    São Paulo, São Paulo, Brasil beBeeEngineering Tempo inteiro US$80.000 - US$118.000

    Job OpportunityWe are seeking a Technical Support Specialist to join our team. This individual will be responsible for providing technical assistance to clients via multiple channels, including ticketing systems, live chat, and screensharing tools.Duties:Engage with clients to identify and resolve technical support requests while continuing to educate them...

  • Technical Support Specialist

    1 dia atrás

    São Paulo, São Paulo, Brasil beBeeCustomer Tempo inteiro R$55.000 - R$77.000

    Technical Support and Issue ResolutionIn this role, you will have the opportunity to act as the first level of technical support, providing product support to internal and external customers via phone and email. You will identify and resolve basic product issues using data collection, troubleshooting, and remote connections to customer systems. You will also...