Benefits Services Specialist

Há 7 dias

São Paulo, São Paulo, Brasil beBeeBenefits Tempo inteiro R$48.000 - R$72.000

Job Title:

Benefits Services Specialist


We are seeking a highly skilled and detail-oriented Benefits Services Specialist to join our team. As a key member of our organization, you will be responsible for delivering exceptional benefits services to our clients.


Key Responsibilities:
  • Execute established benefits processes and seek guidance from senior analysts as needed.
  • Research and respond to intermediate participant issues, including eligibility, calculation errors, and service delivery.
  • Triage intermediate system issues to confirm adherence to requirements.
  • Perform peer review on work completed by other peers.
  • Interface with external client contacts to resolve day-to-day benefit questions.
  • Review benefit reports, determine action required, and provide direction to team members.
  • Identify system and process enhancements to improve process efficiencies.
  • Mentor and coach junior members.


Requirements:
  • Requires formal education and relevant expertise in a professional, sales, or technical area.
  • Performs technical-based activities.
  • Contributes to and manages projects.
  • Uses deductive reasoning to solve problems and make recommendations.
  • Interfaces with and influences key stakeholders.
  • Leverages previous knowledge and expertise to achieve results.
  • Ability to complete work self-guided.
  • College or university degree required.


Preferred Qualifications:
  • Knowledge and experience in own field.
  • Will acquire higher-level knowledge and skills.
  • Develops an understanding of the company, processes, and customers.
  • Uses existing procedures to solve routine or standard problems.


What We Offer:

A dynamic and supportive work environment that encourages growth and development. Opportunities for advancement and professional growth. A competitive compensation package.


EEO Statement:

We are an Equal Opportunity Employer and consider applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.


Company Values:

We value the health and safety of our associates, their families, and our community. We strive to create a workplace culture that is inclusive, diverse, and respectful.

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