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Business Development Associate

Há 1 mês

Manaus, Amazonas, Brasil A1 Solarstore Tempo inteiro

A1 SolarStore, a leading online retailer of solar panels and equipment in the USA, is seeking an experienced Client Relationship Specialist to join our team. With a strong focus on customer satisfaction and sales growth, this role involves handling customer inquiries, resolving issues, and collaborating with internal teams to deliver exceptional service.

Key Responsibilities:

  • Act as the primary point of contact for customers, providing timely responses to their inquiries and escalating complex issues when necessary
  • Contact customers to keep them informed about their order or inquiry status, ensuring seamless communication throughout the process
  • Closely collaborate with internal teams, including engineers, logistics, and senior management, to address customer needs and resolve concerns efficiently

Requirements and Skills:

  • Native English speaker with excellent communication and negotiation skills
  • Proven experience in client relations, sales, or a related field, with a track record of achieving sales targets and delivering high-quality customer service
  • Proficient in MS Office (Outlook, Excel, etc.) and CRM software, with working knowledge of telephony platforms
  • Problem-solving aptitude, with a customer-oriented attitude and ability to work effectively in a remote setting

Benefits:

  • Full-time remote position with flexible working hours (10am - 6pm EST)
  • Competitive salary: $**45,000 - $60,000 per year**, commensurate with experience
  • Paid time off after six months of continuous employment
  • Ongoing training and professional development opportunities

A1 SolarStore offers a dynamic and supportive work environment, with a focus on collaboration, innovation, and customer satisfaction. If you are a results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.