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Technical Sales Representative
2 meses atrás
About the Role
We are seeking a highly skilled Product Support Manager to join our team at Metso Outotec. As a key member of our Services team, you will be responsible for working closely with our product management team to drive sales campaigns, opportunity funnel, priorities, and product solutions. Your role will play a crucial part in contributing to our business growth and success.
Key Responsibilities
- Support Sales and Technical Aspects
Provide technical support and guidance to our sales team to ensure the successful implementation of our products and solutions.
Value Selling ArgumentationDevelop and execute value selling argumentation and win plans for our associated products, ensuring timely progress of sales cases from opportunity development to closing the deal.
Market UnderstandingStay up-to-date with market trends, competition, and industry best practices for our defined technology, ensuring that our sales cases are built accordingly.
Training and DevelopmentTrain market areas and operational functions on ways to sell our products and solutions, ensuring compliance with sales process, proposals, and risk management procedures.
Warranty Process and Inspection ReportsSupport the warranty process and inspection report reviews, recommendations, and solution definition, ensuring seamless customer experience.
Issue EscalationElevate issues to our Product Managers, ensuring prompt resolution and customer satisfaction.
Business DevelopmentConstantly seek new ways to sell and develop business models, providing expert content to our training team and participating in training events as needed.
Business ForecastsProvide business forecasts in specific market regions, ensuring accurate and timely data for informed decision-making.
Field Services and RepairsDevelop and execute Field Services and repairs products sales and go-to-market strategies, ensuring alignment with our business objectives.
Requirements
- Education and Experience
Bachelor's degree in engineering or relevant work experience (+6 years).
Communication and Interpersonal SkillsExcellent oral and written communication skills in English, with the ability to work independently and as part of a team.
Problem-Solving and Analytical SkillsCapability and perseverance for troubleshooting issues, with a strong attention to detail.
Travel and FlexibilityAble to travel up to 30% of the time and on short notice, with a flexible work style.
About Metso Outotec
At Metso Outotec, we are committed to enabling sustainable modern life by providing innovative solutions for the mining and aggregates industries. Our goal is to demonstrate leadership and vision in promoting a safety culture, while offering an attractive package through a balanced composition that contains fixed and variable remuneration, in addition to health care, dental plan, life insurance, private pension, food ticket, among others, according to current policies.
What We Offer
- Safe Work Environment
We prioritize the safety and well-being of our employees, providing a safe work environment that promotes a culture of safety and respect.
Compensation and RewardsWe offer a competitive remuneration package, including fixed and variable components, as well as benefits such as health care, dental plan, life insurance, private pension, and food ticket.
Flexibility and Work-Life BalanceWe value the balance between personal and professional life, offering flexible work arrangements and a supportive work environment.
Thriving CultureWe are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential, with a culture that is courageous, compelling, and caring.
Extensive Learning OpportunitiesWe encourage ongoing dialogues, feedback sessions, internal mobility opportunities, mentoring programs, training and development, and other ambitious projects and global opportunities.
Interaction without BordersWe foster a culture of open and honest communication, allowing our employees to exchange experiences and knowledge across borders.
