
Performance Improvement Specialist
Há 2 dias
As a strategic decision-maker, you will drive operational efficiency across the region by analyzing and monitoring key performance indicators (KPIs). This role is ideal for someone with a passion for data-driven insights and process improvement.
Main Responsibilities:- You will define KPIs to track Shopee Express' performance, focusing on first mile, middle mile, last mile, and Sorting Centers operations.
- Maintain visibility into KPI trends and collaborate with operational teams to identify areas for innovation and enhancement.
- Analyze large datasets, extracting meaningful conclusions that inform business decisions.
- Create comprehensive reports and presentations for senior management and operational leaders.
- Support the monitoring and control of Shopee Express goals and key initiatives on a monthly basis, refining objectives as needed.
- Bachelor's degree in any field, preferably in Engineering, Business Administration, or related majors.
- Excellent English proficiency.
- Advanced MS Office skills, particularly in PowerPoint and Excel.
- Strong written and verbal communication skills.
- Able to learn quickly, prioritize tasks effectively, and demonstrate a strong work ethic.
- SQL expertise is a significant advantage.
- Data Analysis
- Process Improvement
- Strategic Decision-Making
- Communication
- Team Collaboration
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