Empregos atuais relacionados a Technical Support Specialist - Florianópolis, Santa Catarina - https:www.energyjobline.comsitemap
-
Technical Support Specialist
4 semanas atrás
Florianópolis, Santa Catarina, Brasil SupportYourApp Inc. Tempo inteiroUnlock Your Potential as a Technical Support SpecialistAre you passionate about delivering exceptional customer experiences? Do you have a knack for troubleshooting complex technical issues? We're looking for a skilled Technical Support Specialist to join our team at SupportYourApp Inc.Key Responsibilities:Provide top-notch technical support via calls,...
-
Senior Technical Support Specialist
1 semana atrás
Florianópolis, Santa Catarina, Brasil Supportyourapp Inc. Tempo inteiroJob DescriptionAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients.ResponsibilitiesProviding technical support via calls, emails, and chatsGathering required technical information to ensure resolution...
-
Technical Support Specialist
4 semanas atrás
Florianópolis, Santa Catarina, Brasil Duda Tempo inteiroAt Duda, we empower our customers with innovative tools for creating, managing and cultivating their online presence.As a Technical Support Engineer, you will:Respond to customer inquiries via chat, phone and email, ensuring prompt and accurate support.Handle technical escalations and collaborate with peers to coordinate solutions.By joining our team, you...
-
Technical Support Specialist
4 semanas atrás
Florianópolis, Santa Catarina, Brasil Duda Tempo inteiroAbout the RoleWe are seeking a skilled Technical Support Engineer to join our team in Florianópolis. As a Technical Support Engineer, you will be responsible for providing exceptional customer support to our clients, ensuring their success with our products.Key ResponsibilitiesRespond to customer inquiries via chat, phone, and email, providing prompt and...
-
Technical Support Consultant
3 semanas atrás
Florianópolis, Santa Catarina, Brasil SupportYourApp Inc. Tempo inteiroUnlock Your Potential with a Rewarding CareerSupportYourApp Inc. is a leading provider of secure technical, customer support, and CX services for tech companies worldwide.We are seeking a highly skilled Technical Support Consultant to join our multicultural and multilingual team.Key Responsibilities:Provide exceptional technical support via calls, emails,...
-
Cloud Support Specialist
3 semanas atrás
Florianópolis, Santa Catarina, Brasil Ubiminds Tempo inteiroCloud Support Role OverviewUbiminds is a GPTW-certified, people-first company that partners with American software product companies to scale their development footprint. We are looking for a Cloud Support Engineer to join our dynamic Customer Support Team.The ideal candidate will bring extensive experience in technical support, with a deep understanding of...
-
Database Support Specialist
4 semanas atrás
Florianópolis, Santa Catarina, Brasil Guidewire Software Tempo inteiro**Job Summary**:We are seeking a highly skilled Database Support Specialist to join our team at Guidewire Software. As a key member of our database team, you will be responsible for providing top-notch support for our Oracle RDS, Aurora PostgreSQL, and Microsoft SQL Server production and non-production databases.**Responsibilities**:- Provide expert-level...
-
Database Support Specialist
4 semanas atrás
Florianópolis, Santa Catarina, Brasil Guidewire Software Tempo inteiroWe are seeking a highly skilled Database Support Specialist to join our team at Guidewire Software. As a key member of our support team, you will be responsible for providing top-notch support for our database environments, ensuring they are running smoothly and efficiently.Responsibilities:- Provide expert-level support for our Oracle RDS, Aurora...
-
Cloud Support Specialist
Há 1 mês
Florianópolis, Santa Catarina, Brasil Ubiminds Tempo inteiroCloud Support EngineerUbiminds is a GPTW-certified, people-first company that partners with American software product companies to scale their development footprint. We offer a unique combination of staff augmentation and employer-of-record services, connecting top Brazilian talent with LATAM strategy.Our client is a SaaS platform at the intersection of...
-
Cloud Support Specialist
4 semanas atrás
Florianópolis, Santa Catarina, Brasil Ubiminds Tempo inteiroUnlock Your Potential in Cloud SupportWe're looking for a skilled Cloud Support Engineer to join our team at Ubiminds.As a Cloud Support Engineer, you'll be part of our people-first company that partners with American software product companies to scale their development footprint in Latin America.Our client is a SaaS platform at the intersection of...
-
Cloud Infrastructure Specialist
3 semanas atrás
Florianópolis, Santa Catarina, Brasil Randstad Tempo inteiroAbout the RoleAs a Cloud Infrastructure Specialist, you will be responsible for designing, building, and maintaining cloud-based infrastructure to support the company's growth and scalability.Key ResponsibilitiesDesign and implement cloud-based infrastructure solutionsMaintain and optimize cloud-based infrastructureCollaborate with cross-functional teams to...
-
Insurance Underwriting Support Specialist
4 semanas atrás
Florianópolis, Santa Catarina, Brasil AIG Tempo inteiroAbout the RoleThis position is part of the Customer Service/Underwriting Support team within the Operations & Service function at AIG. The role will focus on supporting and servicing all lines of Business across Consumer and Commercial.Key Responsibilities:Investigate and resolve routine customer enquiries at first point of contact, ensuring the delivery of...
-
Feline Nutrition Specialist
1 semana atrás
Florianópolis, Santa Catarina, Brasil Colgate-Palmolive Tempo inteiroColgate-Palmolive Career OpportunityAs a leading manufacturer of oral care, personal care, home care, and pet nutrition products, Colgate-Palmolive offers a unique opportunity for a Feline Nutrition Specialist to join our team. This role is part of the Professional Veterinary Consultant (PCV) position within Hill's Pet Nutrition, a global division of...
-
Process Change Management Specialist
4 semanas atrás
Florianópolis, Santa Catarina, Brasil Mouts Soluções Em Ti Tempo inteiro**About the Position**We are looking for a highly skilled Process Change Management Specialist to join our Global Technology team at Mouts Soluções Em Ti. As a key member of our team, you will be responsible for supporting the change management vertical for a major ERP upgrade program.The ideal candidate will have experience in supporting change management...
-
Tech Talent Acquisition Specialist
4 semanas atrás
Florianópolis, Santa Catarina, Brasil Consultoria Contato Tempo inteiroAbout the Role:We are seeking a highly skilled Tech Talent Acquisition Specialist to join our team at Consultoria Contato. As a key member of our recruitment team, you will be responsible for identifying, attracting, and hiring top IT talent in Brazil to support our clients in the US.Key Responsibilities:Recruit and select top performers to work remotely for...
-
Senior Software Systems Developer
3 semanas atrás
Florianópolis, Santa Catarina, Brasil Novatel Inc. Tempo inteiro**Job Summary**Hexagon's Autonomy & Positioning division is looking for aSenior Business Systems Developer to join our Information Systems team. Thesuccessful candidate will be accountable for activities associated with theimplementation, development, integration, and support of our diverse enterpriseapplication stack.**Responsibilities**Providing specialist...
-
Engineering Manager
Há 1 mês
Florianópolis, Santa Catarina, Brasil Bunge Iberica SA Tempo inteiroJob Title: Engineering Manager - IntegrationBunge is seeking an experienced Engineering Manager - Integration to lead our integration strategy and architecture efforts. As a key member of our team, you will be responsible for defining the vision, goals, and principles of our integration strategy, as well as evaluating and selecting the appropriate...
-
Customer Success Advocate
4 semanas atrás
Florianópolis, Santa Catarina, Brasil Duda Tempo inteiroAt Duda, we empower our customers with innovative tools for managing online presence.Our ideal candidate will:Respond to customer inquiries via chat, phone, and email.Handle technical escalations and collaborate with peers to coordinate solutions.As a key member of our team, you will play a crucial role in ensuring our customers receive exceptional support...
-
Software Solutions Architect
Há 2 dias
Florianópolis, Santa Catarina, Brasil Hexagon Tempo inteiroJob OverviewHexagon is a global technology leader pioneering end-to-end solutions for assured positioning and autonomy on land, sea, and air.About the RoleWe are seeking an experienced Software Solutions Architect to join our Autonomy & Positioning division. As our Business System Developer, you will be responsible for providing specialist input into the...
-
Cloud Infrastructure Specialist
4 semanas atrás
Florianópolis, Santa Catarina, Brasil Guidewire Software, Inc. Tempo inteiroWe are seeking an experienced Infrastructure Engineer to provide scalable solutions and work independently and as part of a team. This individual will be responsible for the day-to-day operations, administration, monitoring, troubleshooting, automation, and configuration of Windows/VMware/Linux servers in AWS and on-prem. This individual will also manage and...
Technical Support Specialist
Há 1 mês
A DAY IN THE LIFE OF A TECHNICAL SUPPORT ENGINEER
At Duda, we empower our customers with innovative tools for creating, managing, and cultivating their online presence. We're looking for a Technical Support Engineer to join our team in Florianópolis. If you're passionate about using your technical skills to solve customer issues, have proven knowledge of HTML/CSS/Javascript, and want to help build a world-class customer support team, this is the perfect opportunity for you.
WHAT YOU'LL DO:
- Respond to customer support inquiries via chat, phone, and email promptly and accurately.
- Handle technical escalations and collaborate with peers to coordinate solutions.
- Promote Duda's product features and assist customers in adopting Duda's products for long-term success.
- Engage with customers to ensure all Duda functionalities and offerings are fully utilized.
- Advocate for customers' needs and contribute to our growing knowledge base of articles and videos.
- Work cross-functionally with Sales, Product, QA, and Account Management teams to support Duda's diverse customer base.
As part of our Customer Success team, you will also help drive product adoption, share best practices, and implement growth and optimization strategies to drive maximum value and success with new and existing Duda customers.
WHAT YOU BRING:
- Advanced proficiency in written and spoken English is required.
- Knowledge of HTML/CSS/Javascript or other object-oriented languages as well as the use of APIs.
- Experience with CRM & Marketing tools, Google Analytics, Ads, and CWV is beneficial.
- A strong technical curiosity and a drive to understand how things work.
- An empathetic, customer-oriented mindset and confidence in solving customer inquiries effectively.
- 1+ years of experience providing exceptional customer support in a SaaS or technical software company.
WHO WE ARE AND WHAT WE DO
Duda is the leading web design platform for professionals, serving freelancers, digital agencies, large hosting companies, and SaaS platforms worldwide. Our platform powers over 18 million websites, and we've partnered with major industry players like TripAdvisor, GoDaddy, and more.
We are headquartered in Palo Alto, California, with offices in Louisville, Colorado; Tel Aviv, Israel; London, UK; Quebec, Canada, and Florianópolis, Brazil.
