Database Support Specialist
4 semanas atrás
**Job Summary**:
We are seeking a highly skilled Database Support Specialist to join our team at Guidewire Software. As a key member of our database team, you will be responsible for providing top-notch support for our Oracle RDS, Aurora PostgreSQL, and Microsoft SQL Server production and non-production databases.
**Responsibilities**:
- Provide expert-level support for database environments in multi-AZ AWS environments, including EC2 and RDS/Aurora platforms.
- Develop and maintain in-depth knowledge of our database through company-sponsored training and experience.
- Assist in daily administration activities, including setup, configuration, and monitoring of databases to ensure backups, availability, and performance are maintained to the highest standards.
- Monitor and work with Salesforce ticket queue for schema changes, security changes, executing scripts, and refreshing non-production databases.
- Develop and maintain strong relationships with customers and stakeholders, acting as a trusted advisor and technical point of contact.
**Requirements**:
- Bachelor's Degree in Computer Science or a related STEM field, or equivalent experience.
- 5+ years' experience in database administration.
- 3+ years' experience in PostgreSQL, Oracle RDS, SQL.
- Hands-on experience with AWS (EC2, S3, EBS, IAM, and RDS).
- Highly proficient in one or more RDBMS technologies: MS SQL Server, AWS RDS/Aurora MySQL, AWS RDS/Aurora PostgreSQL, AWS RDS Oracle.
- Strong analytical, communication, and quality control skills.
- Ability to manage multiple tasks with different deadlines.
- Detail-oriented, self-motivated, and uses sound judgment.
- Team player with a desire to learn and improve skills.
**Benefits**:
Competitive market salary, bonus, healthcare benefits, annual wellness reimbursement, 16 weeks paid maternity and paternity leave, and 2 paid days volunteering in the community.
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