Technical Support Specialist
4 semanas atrás
Are you passionate about delivering exceptional customer experiences? At Duda, we're driven by our desire to empower our customers with innovative tools for creating, managing, and cultivating their online presence.
**Key Responsibilities:**
- Respond to customer inquiries via chat, phone, and email, providing prompt and accurate support.
- Handle technical escalations and collaborate with peers to coordinate solutions.
- Promote Duda's product features and assist customers in adopting our products for long-term success.
- Engage with customers to ensure all Duda functionalities and offerings are fully utilized.
- Advocate for customer needs and contribute to our growing knowledge base of articles and videos.
- Work cross-functionally with Sales, Product, QA, and Account Management teams to support Duda's diverse customer base.
As a member of our Customer Success team, you'll help drive product adoption, share best practices, and implement growth and optimization strategies to drive maximum value and success with new and existing Duda customers.
**Requirements:**
- Advanced proficiency in written and spoken English is required.
- Experience with CRM & Marketing tools, Google Analytics, Ads, and CWV is beneficial.
- A strong technical curiosity and a drive to understand how things work.
- An empathetic, customer-oriented mindset and confidence in solving customer inquiries effectively.
- 1+ years of experience providing exceptional customer support in a SaaS or technical software company.
-
Technical Support Specialist
4 semanas atrás
Florianópolis, Santa Catarina, Brasil SupportYourApp Inc. Tempo inteiroUnlock Your Potential as a Technical Support SpecialistAre you passionate about delivering exceptional customer experiences? Do you have a knack for troubleshooting complex technical issues? We're looking for a skilled Technical Support Specialist to join our team at SupportYourApp Inc.Key Responsibilities:Provide top-notch technical support via calls,...
-
Senior Technical Support Specialist
Há 7 dias
Florianópolis, Santa Catarina, Brasil Supportyourapp Inc. Tempo inteiroJob DescriptionAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients.ResponsibilitiesProviding technical support via calls, emails, and chatsGathering required technical information to ensure resolution...
-
Technical Support Specialist
4 semanas atrás
Florianópolis, Santa Catarina, Brasil Duda Tempo inteiroAt Duda, we empower our customers with innovative tools for creating, managing and cultivating their online presence.As a Technical Support Engineer, you will:Respond to customer inquiries via chat, phone and email, ensuring prompt and accurate support.Handle technical escalations and collaborate with peers to coordinate solutions.By joining our team, you...
-
Technical Support Specialist
4 semanas atrás
Florianópolis, Santa Catarina, Brasil https:www.energyjobline.comsitemap Tempo inteiroA DAY IN THE LIFE OF A TECHNICAL SUPPORT ENGINEERAt Duda, we empower our customers with innovative tools for creating, managing, and cultivating their online presence. We're looking for a Technical Support Engineer to join our team in Florianópolis. If you're passionate about using your technical skills to solve customer issues, have proven knowledge of...
-
Technical Support Specialist
4 semanas atrás
Florianópolis, Santa Catarina, Brasil Duda Tempo inteiroAbout the RoleWe are seeking a skilled Technical Support Engineer to join our team in Florianópolis. As a Technical Support Engineer, you will be responsible for providing exceptional customer support to our clients, ensuring their success with our products.Key Responsibilities:Respond to customer support inquiries via chat, phone, and email promptly and...
-
Technical Support Specialist
4 semanas atrás
Florianópolis, Santa Catarina, Brasil https:www.energyjobline.comsitemap Tempo inteiroA DAY IN THE LIFE OF A TECHNICAL SUPPORT ENGINEERAt Duda, we empower our customers with innovative tools for creating, managing, and cultivating their online presence. We are seeking a Technical Support Engineer to join our team in Florianópolis. If you are passionate about using your technical skills to solve customer issues, have proven knowledge of...
-
Technical Support Specialist
4 semanas atrás
Florianópolis, Santa Catarina, Brasil Duda Tempo inteiroAbout the RoleWe are seeking a skilled Technical Support Engineer to join our team in Florianópolis. As a Technical Support Engineer, you will be responsible for providing exceptional customer support to our clients, ensuring their success with our products.Key ResponsibilitiesRespond to customer inquiries via chat, phone, and email, providing prompt and...
-
Technical Support Specialist
4 semanas atrás
Florianópolis, Santa Catarina, Brasil https:www.energyjobline.comsitemap Tempo inteiroA DAY IN THE LIFEAt EnergyJobLine (https://www.energyjobline.com/sitemap), we empower our customers with innovative tools for creating and managing their online presence.We are looking for a Technical Support Engineer to help our customers succeed. If you have a passion for using your technical skills to solve customer issues, have proven knowledge of...
-
Technical Support Specialist
4 semanas atrás
Florianópolis, Santa Catarina, Brasil Duda Tempo inteiroAt Duda, we empower our customers with innovative tools for creating and managing their online presence. As a Technical Support Engineer, you will play a key role in ensuring our customers' success.Key Responsibilities:Respond to customer inquiries via chat, phone, and email in a timely and accurate manner.Handle technical escalations and collaborate with...
-
Customer Support Specialist
Há 1 mês
Florianópolis, Santa Catarina, Brasil SupportYourApp Tempo inteiroUnlock Your Potential as a Customer Support SpecialistAre you passionate about delivering exceptional customer experiences? Do you thrive in a multicultural and multilingual environment? We're looking for a skilled Customer Support Specialist to join our team at SupportYourApp.Key Responsibilities:Provide top-notch customer and technical support via various...
-
Technical Support Specialist
4 semanas atrás
Florianópolis, Santa Catarina, Brasil Duda Tempo inteiroAre you passionate about delivering exceptional customer experiences? At Duda, we're driven by our desire to empower our customers with innovative tools for creating, managing, and cultivating their online presence.**Key Responsibilities:**Respond to customer inquiries via chat, phone, and email promptly and accurately.Handle technical escalations and...
-
Technical Support Consultant
2 semanas atrás
Florianópolis, Santa Catarina, Brasil SupportYourApp Inc. Tempo inteiroUnlock Your Potential with a Rewarding CareerSupportYourApp Inc. is a leading provider of secure technical, customer support, and CX services for tech companies worldwide.We are seeking a highly skilled Technical Support Consultant to join our multicultural and multilingual team.Key Responsibilities:Provide exceptional technical support via calls, emails,...
-
Cloud Support Specialist
2 semanas atrás
Florianópolis, Santa Catarina, Brasil Ubiminds Tempo inteiroCloud Support Role OverviewUbiminds is a GPTW-certified, people-first company that partners with American software product companies to scale their development footprint. We are looking for a Cloud Support Engineer to join our dynamic Customer Support Team.The ideal candidate will bring extensive experience in technical support, with a deep understanding of...
-
Database Support Specialist
4 semanas atrás
Florianópolis, Santa Catarina, Brasil Guidewire Software Tempo inteiro**Job Summary**:We are seeking a highly skilled Database Support Specialist to join our team at Guidewire Software. As a key member of our database team, you will be responsible for providing top-notch support for our Oracle RDS, Aurora PostgreSQL, and Microsoft SQL Server production and non-production databases.**Responsibilities**:- Provide expert-level...
-
Database Support Specialist
4 semanas atrás
Florianópolis, Santa Catarina, Brasil Guidewire Software Tempo inteiroWe are seeking a highly skilled Database Support Specialist to join our team at Guidewire Software. As a key member of our support team, you will be responsible for providing top-notch support for our database environments, ensuring they are running smoothly and efficiently.Responsibilities:- Provide expert-level support for our Oracle RDS, Aurora...
-
Cloud Support Specialist
Há 1 mês
Florianópolis, Santa Catarina, Brasil Ubiminds Tempo inteiroCloud Support EngineerUbiminds is a GPTW-certified, people-first company that partners with American software product companies to scale their development footprint. We offer a unique combination of staff augmentation and employer-of-record services, connecting top Brazilian talent with LATAM strategy.Our client is a SaaS platform at the intersection of...
-
Cloud Support Specialist
4 semanas atrás
Florianópolis, Santa Catarina, Brasil Ubiminds Tempo inteiroUnlock Your Potential in Cloud SupportWe're looking for a skilled Cloud Support Engineer to join our team at Ubiminds.As a Cloud Support Engineer, you'll be part of our people-first company that partners with American software product companies to scale their development footprint in Latin America.Our client is a SaaS platform at the intersection of...
-
Cloud Infrastructure Specialist
4 semanas atrás
Florianópolis, Santa Catarina, Brasil Ubiminds Tempo inteiroWe are looking for a skilled Cloud Support Engineer to join our team at Ubiminds.As a Cloud Support Engineer, you will be responsible for providing top-notch support to our clients, ensuring their cloud infrastructure runs smoothly and efficiently.Our client is a SaaS platform at the intersection of next-generation cloud cost management and FinOps.Key...
-
Insurance Support Specialist
4 semanas atrás
Florianópolis, Santa Catarina, Brasil AIG Tempo inteiroAbout the RoleThis position is part of the Customer Service/Underwriting Support team within the Operations & Service function at AIG. The role focuses on supporting and servicing all lines of Business across Consumer and Commercial.Investigate and resolve routine customer enquiries at first point of contact, ensuring the delivery of an efficient and...
-
Cloud Infrastructure Specialist
2 semanas atrás
Florianópolis, Santa Catarina, Brasil Randstad Tempo inteiroAbout the RoleAs a Cloud Infrastructure Specialist, you will be responsible for designing, building, and maintaining cloud-based infrastructure to support the company's growth and scalability.Key ResponsibilitiesDesign and implement cloud-based infrastructure solutionsMaintain and optimize cloud-based infrastructureCollaborate with cross-functional teams to...