Customer Service Advocate
2 semanas atrás
Our ideal candidate will be an individual with excellent communication skills, a service-oriented mindset, and the ability to empathize with customers.
Job DescriptionWe are seeking a dedicated professional to join our team as a Customer Care Specialist. In this role, you will play a vital part in providing top-notch support to platform users and potential customers.
- Main Responsibilities:
- Resolve customer issues in a timely and efficient manner
- Communicate effectively with technical teams
- Collaborate closely with various stakeholders
- Check resolution of problems and follow up with clients via chat and email
In order to excel in this position, you will require exceptional problem-solving skills, attention to detail, and a passion for delivering outstanding customer experiences.
Required Skills and QualificationsTo succeed as a Customer Care Specialist, you should possess:
- Excellent Communication Skills
- Service Mindset
- Empathy towards Customers
- Prior Experience in L1 Support (Preferred)
As a valued member of our team, you will enjoy a range of benefits, including:
- 20 Days Annual Leave
- 10 Days Sick Leave
- Opportunities for Self-Development and Professional Growth
-
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