Senior Customer Support Specialist

Há 2 dias


Rio de Janeiro, Rio de Janeiro, Brasil beBeeCustomerService Tempo inteiro R$35.000 - R$50.000
Customer Service Representative

We are seeking a highly skilled Customer Service Representative to join our team. In this role, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their satisfaction.

About the Role:
  • Deliver personalized customer experiences through timely and effective issue resolution.
  • Build strong relationships with customers by actively listening to their needs and concerns.
  • Communicate clearly and concisely in written and verbal form to resolve issues and provide solutions.
  • Maintain accurate records of customer interactions, including complaints and feedback.
Key Qualifications:
  • Native Portuguese speaker with fluent English skills.
  • Excellent typing skills: at least 25 WPM.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Strong communication and problem-solving skills.
  • Ability to work on a shifting schedule.
Requirements:
  • Proficient computer navigation skills.
  • Interpersonal and customer service skills.
  • Willingness to achieve goals and self-improvement.

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