
Logistics Team Lead
Há 6 dias
We are seeking an experienced professional to oversee the driver onboarding process and develop strategies to increase branded sticker adoption.
This is a mid-senior level, full-time position that requires strong analytical skills, excellent communication abilities, and knowledge of local transport regulations.
The ideal candidate will have 2+ years of experience in contact center operations, logistics, or partner driver management, and be fluent in English.
- Responsibilities
- Optimize the driver onboarding process to ensure efficiency, compliance, and a positive experience.
- Develop and implement strategies to increase branded sticker adoption among drivers.
- Monitor and analyze key performance indicators related to driver verification and conversion to branded sticker vehicles.
- Collaborate with Marketing and Operations teams to design campaigns that encourage driver participation.
- Identify operational gaps and propose process improvements to enhance driver satisfaction and retention.
- Ensure adherence to safety and quality standards throughout onboarding and vehicle branding processes.
- Support and organize driver-related events, workshops, and training sessions.
- Strong analytical skills with proficiency in Google Sheets/Excel and reporting tools.
- Excellent communication and negotiation abilities.
- Knowledge of local transport regulations and onboarding processes (a plus).
- Mid-senior level.
- Full-time position.
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