Senior Delivery Network Strategist

Há 5 horas

São Paulo, São Paulo, Brasil beBeeStrategist Tempo inteiro US$120.000 - US$150.000
Delivery Network Strategist

Effective delivery network strategists assist and guide business owners as they build and grow successful last mile package delivery businesses.


As a senior delivery network strategist, you will help Amazon improve the quality of its last mile delivery network in Americas. Specifically, you will support business owners in making strategic decisions that enable them to build healthy, sustainable businesses.


Key Responsibilities:
  • Supporting business owners as they launch, ramp, and flex their businesses seasonally to meet customer demand across the network; interviewing candidates to join the delivery program
  • Guiding business owners as they manage an array of financial and operational issues, build scalable processes to deliver consistent business results, and navigate frequent program changes
  • Facilitating regular business reviews to discuss overall performance and new opportunities as well as to provide benchmarking data and insights.
  • Driving continued business engagement with the program including supporting local events with business owners and regional stakeholders
  • Identifying delivery program and workflow inefficiencies and implementing improvements at the network level to improve the business owner experience

Additional Responsibilities:
  • Work both strategically and tactically
  • Use expertise and business judgment to determine the right priorities, inform account management activities, and design long-term solutions
  • Define strategy in ambiguous environments, influence and negotiate priorities with other teams, and determine where to simplify or extend solutions for the best outcome
  • Handle complex issues and escalations including diving deep and knowing how and when to escalate effectively
  • Work collaboratively in a cross-functional environment with various stakeholders

About the Opportunity:

At Amazon Logistics (AMZL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible.

- Experience analyzing data and best practices to assess performance drivers

- Experience using analytical, account management, and productivity tools, such as Oracle Business Intelligence, SalesForce, Tableau, or similar

- Bachelor's degree;

- Experience influencing internal and external stakeholders;

- Fluent English.

- MBA or other advanced graduate degree;

- International Coach Federation Credentialed (ACC/PCC/MCC);

- Last Mile, Operations, and/or small parcel packaging experience;

- Experience working with or owning a small business.

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