Senior Technical Specialist

1 dia atrás

Barueri, São Paulo, Brasil beBeeInnovator Tempo inteiro R$80.000 - R$150.000
Job Description

Role Overview

We are seeking a skilled Technical Manager to lead our technical services team in Latin America. As a Technical Manager, you will be responsible for developing and implementing strategic plans to drive business growth and improve customer satisfaction.

Key Responsibilities

  • Manage Technical Services: Ensure that the technical service strategy is aligned across countries in Latin America, improve the relationship between technical service costs and revenue generated in each country, and be responsible for developing the profitability model associated with services.
  • Technical Alignment and Product Development: Align technical needs with the R&D team to ensure that product development meets market demands, develop the strategy for the implementation of new products in Latin America, and determine portfolio optimization needs based on regional requirements.
  • Interaction with Sales and Marketing: Support the Latin America Sales Manager in increasing revenue from plate sales and services, and align the technical services strategy with the marketing strategy for Cyrel in Latin America.
  • Team Leadership and Development: Train and develop the technical services team, empowering them to provide high-quality support and maximize customer engagement, and lead the team in creating innovative solutions that meet customer needs and align with DuPont's offerings.
  • Customer Understanding: Deeply understand customer needs and expectations, providing technical support and services that exceed their demands, and evaluate and understand the offerings of new technologies from DuPont and competitors.
  • Quality Management: Act as the focal point for Cyrel in Latin America regarding plate quality issues, ensuring timely resolution and communication with relevant stakeholders.

Required Skills and Qualifications

  • Bachelor's degree
  • Strong communication skills
  • Relevant technical experience in the flexographic printing industry
  • Fluent in English and Spanish
  • Availability to travel in the Latin America region at least 50% of the time
  • Experience leading and developing teams

Benefits

  • Opportunity to work with a leading company in the flexographic printing industry
  • Chance to develop and implement strategic plans to drive business growth
  • Collaborative and dynamic work environment

Others

This role offers a unique opportunity to make a significant impact on the success of our organization. If you are a motivated and results-driven individual with excellent leadership and technical skills, we encourage you to apply for this exciting opportunity.

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