Client Loyalty Expert
Há 3 dias
As a Key Account Manager, you will play a crucial role in building and maintaining strong relationships with high-profile clients across Brazil and Latin America.
Our ideal candidate will have a proven track record of success in managing large-scale client accounts, fostering trust and loyalty through effective communication and problem-solving skills.
Responsibilities:
- Develop and execute comprehensive strategies to enhance customer experience and drive business growth.
- Collaborate with cross-functional teams to ensure seamless delivery of services and exceed client expectations.
- Conduct thorough needs assessments and provide tailored solutions to meet the unique requirements of each client.
- Identify opportunities for upselling and cross-selling, driving revenue growth and expanding our presence in the market.
Requirements:
- Minimum 4-7 years of experience in sales and client management, preferably in an international financial setting.
- Proven expertise in working with institutional clients, high-net-worth individuals, private banking customers, or commercial banks.
- Proficiency in Portuguese (written and spoken) is essential; English proficiency is also required, with Spanish as a plus.
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