Program Manager II, Amazon Payment Products

2 semanas atrás


Brás Amazon Servicos de Varejo do Brasil Ltda. - C41 Tempo inteiro
About the Role

At Amazon Brazil, we're committed to fostering a diverse, equitable, and inclusive work environment. Our Diversity, Equity, and Inclusion (DEI) squad plays a vital role in promoting this agenda, ensuring that our internal environment reflects the diversity of our customers and the businesses we serve.

We're seeking a skilled Program Manager to join our Amazon Payment Products team. As a key member of our team, you'll be responsible for coordinating project prioritization and next features with our tech teams, driving the evolution of our payments experience by working backward to the customers, analyzing key performance indicators (KPIs), and proposing new solutions to improve our customer journey.

Key Responsibilities

- Implement new features and continuously enhance the paying customer experience for our payment products in Brazil;
- Engage with partners to discuss products focused on developing new product features;
- Follow product KPIs to work on opportunities to improve activation, reduce churn, and drive acquisition.

About the Team

Our vision is to provide the most innovative, secure, and customer-friendly payment options to customers in Brazil, offering access, driving engagement, and increasing affordability through the value-added benefits and seamless experience that our products offer.

Requirements

- Product or program management, product marketing, business development, or technology experience;
- Bachelor's degree or equivalent;
- Experience owning/driving roadmap strategy and definition;
- Experience with end-to-end product delivery;
- Experience with feature delivery and tradeoffs of a product;
- Experience as a program manager or owner;
- Experience owning technology products;
- Advanced English.

Preferred Qualifications

- Experience influencing senior leadership through data-driven insights;
- Experience working across functional teams and senior stakeholders;
- Knowledge of key customer experience metrics and methodology (e.g., NPS).

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