International Flight Support Representative

3 semanas atrás


Natal, Rio Grande do Norte, Brasil Black Pen Recruitment Tempo inteiro

We are seeking a highly skilled International Flight Support Representative to join our team at Black Pen Recruitment.

Key Responsibilities:

  • Provide exceptional customer service to passengers in French and English languages.
  • Work on airline reservations systems and handle voice calls.
  • Meet specific key performance indicators and client service levels.

Requirements:

  • Native level fluency in French language: Verbal & Written.
  • Located in South Africa.
  • Permanent residence permit/South African ID holders only.
  • Flexibility to work shifts.
  • Fibre internet connection or fixed stable ADSL line required at own cost.
  • UPS Solution required during load shedding.
  • Fully paid product and systems training provided.
  • Training: 4 weeks (Fully Paid).
  • Probation period: 4 months.

Working Hours:

40 hours per week at 89 hours shifts per day. Rotational shifts Mondays Sundays includes & public holidays as operationally required.



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