Global Markets Operations Specialist

Há 4 dias

Natal, Rio Grande do Norte, Brasil beBeeOperations Tempo inteiro R$90.000 - R$110.000
Job Overview

This is a rare opportunity to join the Americas growth strategy, directly supporting global brokers, banks, and asset managers across multiple asset classes.

The Role
  • Act as the operational point of contact for institutional clients across the Americas, handling inquiries on account setup, funding, trade status, and platform usage.
  • Partner with internal teams across Technology, Product, Clearing, and Compliance to resolve client requests promptly.
  • Support client onboarding (KYC), including documentation, operational setup, and platform access.
  • Track and manage client issues, ensuring visibility, ownership, and timely resolution within Service Level Agreements.
  • Proactively monitor client activity and system alerts, escalating potential issues as needed.
  • Document processes and contribute to internal knowledge bases and playbooks.
  • Collaborate with Sales and Relationship Management teams to deliver an excellent client experience.
Requirements
  • 5+ years in back-office, middle-office, or operations roles within a broker-dealer, bank, or fintech.
  • Fluency in English, Portuguese, and Spanish (written and spoken) is essential.
  • Strong understanding of the trade lifecycle, settlement processes, and clearing mechanisms across asset classes.
  • Hands-on experience with reconciliation tools, custodians, and clearing houses.
  • Analytical mindset, high attention to detail, and client-first orientation.
  • Based in São Paulo, Brazil.
Why Work with Us

This role places you at the intersection of global markets, institutional relationships, and operational excellence within a fast-scaling fintech environment. You'll work closely with international teams and top-tier clients, driving impact from day one.

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