Operations Team Leader
2 semanas atrás
Job Summary:
The Jr Operations Team Leader is responsible for overseeing the daily operations of Accommodations Plus International's crew accommodation solutions. This role requires a strong understanding of the travel industry and the ability to effectively manage workload in a fast-paced environment.
Key Responsibilities:
- Monitor and analyze the operation as a whole to ensure it is flowing and organized in the best way possible.
- Act as a liaison between analysts and management to ensure clear and constant communication.
- Review and report any problems or delays to the coordinator and manager.
- Develop and implement strategies to minimize the impact of changes or extra demands on clients.
- Collaborate with the team to maintain fluidity and continuous information for the next work shift.
- Perform other duties as assigned by management.
Requirements:
- Established experience in the travel industry, with a minimum of 2 years of experience working closely with operations.
- Bachelor's degree in business administration, sales and marketing, or a related field.
- Strong attention to detail and ability to produce high-quality work.
- Excellent verbal and written communication skills, with fluency in English and Spanish.
- Ability to positively present API's solutions in customer-facing situations.
- Strong Microsoft Office computer skills.
Work Environment:
This position operates in a professional office environment, with a focus on providing exceptional customer service and support to clients.
Accommodations Plus International is an Equal Opportunity Employer.
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