
Sales Director
Há 2 dias
We're seeking a seasoned leader to oversee our sales efforts, guiding teams across Sales, Account Management, and Client Success.
Key Responsibilities:- Lead and manage top-of-funnel activities including outbound outreach, cold calls, and initial client scoping.
- Ensure excellent client service, retention, and growth through account management.
- Collaborate with the client success associate to build a stable function.
- Set clear goals and KPIs for both teams and coach team members to consistently hit and exceed them.
- Ensure alignment between sales, account management, recruiting, and operations teams.
- Manage a fully remote team across multiple time zones with clarity, structure, and empathy.
- Own the end-to-end client journey from first touch to long-term partnership.
- Ensure smooth client onboarding, consistent communication, and high retention.
- Serve as a strategic advisor to key clients, supporting them with insights and helping them grow their teams with confidence.
- Troubleshoot client escalations and resolve issues proactively and professionally.
- Report directly to the CEO with clear, actionable insights on sales performance, client health, and expansion opportunities.
- Monitor data and metrics across the sales and account management funnels to drive decisions and forecast growth.
- Use HubSpot to manage pipelines, track client communication, analyze conversion data, and ensure CRM hygiene across teams.
- Collaborate with marketing, recruiting, and operations to build more scalable and efficient client-facing processes.
Requirements:
- 6+ years of experience in client-facing roles within the staffing or B2B services/SaaS industry.
- Proven experience managing sales teams and account managers – ideally across multiple regions.
- Experience leading remote teams and creating strong team culture across time zones.
- Strong leadership skills – clear, encouraging, and direct. People love working with you and learning from you.
- Perfect spoken and written English and ability to communicate with U.S.-based clients.
- Numbers-driven and comfortable working with metrics, reporting, and setting performance benchmarks.
- Natural problem solver – stay calm under pressure and focus on outcomes.
- Experience with HubSpot or Salesforce and ability to leverage a CRM for visibility, tracking, and team accountability.
- Familiarity with other tools like ATS platforms (Ashby), Slack, Notion, ClickUp, and Google Workspace.
- Willingness to grow into a VP of Sales or a VP of Revenue (one day, managing marketing as well).
- Comfortable traveling occasionally to meet clients, pitch at conferences, or spend time with the team.
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