Travel Agent

4 semanas atrás

Balneário Camboriú, Santa Catarina, Brasil VOEJA Tempo inteiro
Job Title: Overnight Bilingual Travel Agent

VOEJA.US is a leading travel agency dedicated to delivering exceptional travel experiences for our clients. We pride ourselves on our customer-centric approach, personalized service, and ability to create unforgettable journeys.

Job Summary:

We are seeking a dynamic, bilingual Travel Agent to join our team who is passionate about travel, technology-savvy, and excels in sales. As a Bilingual Travel Agent, you will be responsible for assisting clients in planning and booking travel arrangements, including flights, accommodations, tours, and car rentals.

Key Responsibilities:
  • Assist clients in planning and booking travel arrangements, including flights, accommodations, tours, and car rentals.
  • Use your strong sales skills to upsell services, packages, and travel insurance.
  • Leverage your technical proficiency to navigate booking systems, manage client databases, and troubleshoot any technical issues.
  • Provide exceptional customer service in both languages, ensuring a seamless experience for all clients.
  • Use creative problem-solving skills to handle any travel-related issues or emergencies that may arise, ensuring client satisfaction.
  • Stay informed about the latest travel trends, industry regulations, and destination information.
  • Collaborate with team members to ensure smooth operations and client satisfaction.
Requirements:
  • Bilingual: Intermediate+ skills in English and Portuguese (spoken and written).
  • Technical Skills: Proficient in using travel booking software, CRM systems, and other relevant technology.
  • Sales Skills: Strong ability to sell travel products and services, with a proven track record of meeting or exceeding sales targets.
  • Creative Problem Solver: Ability to think on your feet and resolve issues quickly and effectively.
  • Experience: Previous experience as a travel agent or in an office setting is preferred.
  • Customer Service: Excellent communication and interpersonal skills, with a focus on delivering top-tier customer service.
  • Detail-Oriented: Strong organizational skills with a keen attention to detail.
Why Work with Us?

VOEJA.US offers a dynamic work environment with a young team that values creativity and innovation. We provide ongoing training and development opportunities, access to exclusive travel opportunities and perks, and a chance to work with a passionate team in a growing company.

If you are a motivated and tech-savvy individual with a passion for travel and sales, we would love to hear from you. Please send your resume and a cover letter to hr@voeja.us with the subject line "Overnight Bilingual Travel Agent Application – [Your Name]."

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