Customer Service Representative

Há 4 dias

São Paulo, São Paulo, Brasil beBeeCustomer Tempo inteiro US$60.000 - US$80.000

Are you looking for a challenging and rewarding career in customer service? We have an exciting opportunity for a Customer Service Representative to join our team.

This role involves serving as the primary point of contact for existing clients, managing and coordinating the completion of all language projects. Your responsibilities will include responding to client requests, collaborating with the production team to assess project scope and provide cost estimates, initiating project-related work, ensuring timely completion, and providing excellent customer service.

  • Key Responsibilities
  • Manage client relationships and communicate project progress to ensure strict adherence to deadlines and budgets
  • Collaborate with the production team to assess project scope and provide cost estimates
  • Initiate project-related work, including providing detailed budget and schedule information to the project team
  • Ensure timely completion of projects and provide regular updates to clients
  • Provide excellent customer service, resolving issues promptly and professionally
Requirements
  • Bachelor's degree or equivalent experience in customer service
  • Excellent problem-solving and analytical skills
  • Effective time management and ability to multi-task in a fast-paced environment
  • Excellent written and verbal communication skills
  • Ability to work well with people from diverse backgrounds and cultures
Benefits
  • Fast-paced and dynamic work environment
  • Opportunity for professional growth and development
  • Competitive salary and benefits package

We're looking for a highly motivated and organized individual who is passionate about delivering exceptional customer service. If you're looking for a challenging and rewarding career, we encourage you to apply.

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