AWS Capacity Install Trainee

We are seeking a highly motivated and detail-oriented AWS Capacity Install Trainee to join our team at A100 ROW Servicos De Dados Brasil Ltda. As a Capacity Install Trainee, you will play a critical role in deploying and maintaining the highly reliable, scalable, and low-cost physical infrastructure that powers businesses and individuals around the world.

• Manage work and priorities through a ticketing system and/or workflows.
• Adhere to security and safety best practices in the data center.
• Participate in team meetings for metric analysis and daily/weekly goals achievement.
• Basic Networking removal/installation and clearing of configurations.
• Unpacking/repacking fragile electronics.
• Perform duties constantly and without deviations unless otherwise instructed.
• Updating progress through a web ticketing system.
• Reporting of processes and regular status updates.
• Work with cross-functional teams on a regular basis to complete routine work.
• Contribute to the development of other team members.
• Escalating to senior technicians and management as needed/required.

Our team is a diverse and inclusive group of professionals who are passionate about delivering exceptional results. We value diversity and encourage candidates from all backgrounds to apply.

• High school or equivalent diploma.
• 18 years of age or older.
• Experience with Microsoft Office products and applications.
• Work 40 hours/week, and overtime as required.
• Experience managing work and priorities through a ticketing system and coordination with Manager.
• 2+ years triaging and repairing data center fiber optic cabling/systems and network hardware.
• Proven Knowledge on TCP/IP networking, cabling, optic types, test equipment such as VFL, power meter, and OTDR.
• Broad understanding of infrastructure technologies.
• Experience with cabling infrastructure best practices and methodologies.
• Familiarity with common networking terms.
• Ability to travel 50%+ outside base location work area may be required possibly including international travels.
• Ability to identify issues root cause and process inefficiencies.

• Knowledge of computer hardware components and operating systems.
• Certifications or knowledge in CCNA, CCNP or JNCIA.
• Comfort ability with small to medium project scopes and ambiguous details within work environment.
• Tactical judgement and analytical skills, ability to prioritize tasks based on fluctuating needs.
• Basic understanding of major Command Line Protocols (Cisco IOS, JunOS, etc.) and common Networking Protocols.
• Experience with medium to large scale datacenter network implementations and support, experience working in virtualized enterprise networking environments.
• Experience with IT best practice frameworks (ITIL, LEAN, AGILE).
• May automate tasks, modify small tools and propose new SOPs.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.