Front Office Operations Manager

Há 4 dias


São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

Job Description:

The Front Office Supervisor is responsible for overseeing the day-to-day operations of the Front Desk. This involves leading a team to ensure smooth Reception operations and assisting Receptionists in their tasks. As a key member of the hotel team, the Front Office Supervisor plays a crucial role in ensuring that all guests receive a warm welcome and exceptional service.

Key Responsibilities:

• Assist the Duty Manager in reviewing the staffing roster to ensure optimal deployment and maximum efficiency.
• Collaborate with the Guest Service Executive to resolve operational issues and ensure seamless guest experiences.
• Control room inventory and manage allocations in line with hotel directives.
• Plan room allocation and prepare arrivals, taking into account special requests and VIP requirements.
• Update the Property Management System (PMS) and train others to use it effectively.
• Promote strong working relationships and maintain a positive work environment.
• Monitor performance standards and report any issues or concerns.

Requirements:

• Bachelor's Degree or Diploma in Hospitality Management or equivalent.
• Minimum 3 years of relevant experience in a similar capacity.
• Strong leadership and problem-solving abilities.
• Excellent interpersonal skills and ability to lead by example.

Working with Accor:

At Accor, we welcome you as you are and offer a supportive environment where you can grow and learn every day. Join us in creating unforgettable experiences for our guests and be part of a global community that values diversity, inclusion, and innovation.



  • São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job OverviewThe Front Office Supervisor is a key member of the hotel team, responsible for ensuring seamless day-to-day operations at the front desk. This role involves leading the front desk team, supporting receptionists, and providing exceptional guest service.Key ResponsibilitiesCollaborate with the Duty Manager to maintain efficient front office...

  • Front Office Manager

    3 semanas atrás


    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Title: Front Office ManagerJob Summary:We are seeking a highly skilled and experienced Front Office Manager to join our team at Accor Hotels. As a Front Office Manager, you will be responsible for maintaining the reputation of our property as a welcoming and guest-focused hotel.Key Responsibilities:Uphold high-quality service standards according to the...


  • São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job SummaryAs a Front Office Operations Manager at Accor Hotels, you will be responsible for overseeing and directing all aspects of front office operations. This includes supervision and coordination of the Front Office team, ensuring the health and safety of staff and guests, and resolving any issues that may arise in a timely and effective manner.Key...


  • São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Title: Assistant Front Office ManagerAccor Hotels is seeking a highly skilled and experienced Assistant Front Office Manager to join our team. As a key member of our Front Office team, you will be responsible for ensuring seamless operations and delivering exceptional guest experiences.Key Responsibilities:Coordinate all aspects of the Front Office,...


  • São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Assistant Front Office ManagerAt Accor Hotels, we're looking for a skilled and motivated Assistant Front Office Manager to join our team at Fairmont Dallas. As a key member of our Front Office department, you'll play a vital role in ensuring exceptional guest experiences and maximizing revenue opportunities.Key Responsibilities:Lead and manage all aspects of...


  • São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Overview:A dynamic and results-driven Front Office Manager is sought to lead our Rooms division with a focus on delivering exceptional guest experiences. Reporting to the Hotel Manager, the successful candidate will be responsible for overseeing all aspects of front office operations, ensuring seamless service delivery, and fostering a positive work...

  • Front Office Manager

    3 semanas atrás


    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Title: Front Office ManagerCompany Description: Discover one of the best hotels in Muang Thong Thani at ibis Bangkok IMPACT. This 3-star hotel in Bangkok is perfectly located at the heart of the largest exhibition centre in Thailand. As your best choice of stay, this hotel is just a few steps away from IMPACT Arena when you plan to participate in your...

  • Front Office Manager

    3 semanas atrás


    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Lead the Front Office Team at ibis Bangkok IMPACTAs a seasoned leader, you will be responsible for maintaining the high standards of our front office operations at ibis Bangkok IMPACT. Your expertise in guest-oriented service, organizational skills, and problem-solving abilities will be instrumental in ensuring a seamless experience for our guests attending...


  • São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Title: Assistant Front Office ManagerAt Accor Hotels, we are seeking a highly skilled and experienced Assistant Front Office Manager to join our team. As a key member of our Front Office team, you will be responsible for ensuring the smooth operation of our Front Office, providing exceptional guest service, and leading a team of Front Office...


  • São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Accommodation and Amenities ManagerRole Summary:Accor Hotels seeks a highly skilled and customer-focused Accommodation and Amenities Manager to join our Front Office team at Novotel & ibis Sydney Darling Harbour. As a key member of our team, you will be responsible for delivering exceptional customer service, managing guest accounts, and ensuring seamless...

  • General Manager

    Há 1 mês


    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Title: General ManagerAccor Hotels is seeking a highly experienced and skilled General Manager to lead our hotel operations. As a key member of our team, you will be responsible for driving revenue growth, improving guest satisfaction, and maintaining a high level of operational excellence.Key Responsibilities:Develop and implement sales and marketing...

  • Duty Manager

    2 semanas atrás


    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Title: Duty ManagerJob Summary: We are seeking a highly skilled Duty Manager to oversee the smooth operation of our Front Desk and ensure exceptional guest service.Key Responsibilities:Conduct daily briefings and ensure all team members are well-informed.Manage and supervise tasks to deliver high-quality service and meet department standards.Analyze rate...


  • São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job DescriptionMondrian is a unique hospitality experience that combines innovative design and progressive programming to create a "must-visit" destination for locals and travelers alike.As a key member of our team, you will be responsible for overseeing and directing all aspects of front office operations, ensuring the smooth running of the department and...

  • Duty Manager

    2 semanas atrás


    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Title: Duty ManagerAccor Hotels is seeking a highly skilled Duty Manager to join our team at Pullman Lombok Merujani Mandalika Beach Resort.Job SummaryThe successful candidate will be responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensuring that all hotel guests and visitors receive an optimum level of...

  • Front Office Manager

    2 semanas atrás


    São Paulo, São Paulo, Brasil Soho House & Co. Tempo inteiro

    **Overview**Soho House & Co. is seeking a seasoned professional to oversee the Front Office operations, ensuring a seamless and personalized experience for our members and guests. The successful candidate will be responsible for managing a high-volume, elevated boutique property with a keen eye for detail and a passion for delivering exceptional...

  • Duty Manager

    2 semanas atrás


    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Title: Duty ManagerAccor Hotels is seeking a highly skilled Duty Manager to join our team at Pullman Lombok Merujani Mandalika Beach Resort.Job SummaryThe successful candidate will be responsible for the supervision of the smooth and efficient daily operation of the Front Desk, ensuring that all hotel guests and visitors receive an optimum level of...


  • São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    **Job Summary**As a Front Office Department Manager at Accor Hotels, you will be responsible for the daily management of the Front Office Department, ensuring that the highest standards of service are provided to our guests.**Key Responsibilities**Manage the Front Office Department to ensure seamless guest experiencesDevelop and implement strategies to...

  • Assistant Front Desk Manager

    3 semanas atrás


    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Assistant Front Office ManagerFairmont Dallas, a renowned hotel in the Arts District of downtown Dallas, boasts 545 elegant guestrooms and suites, along with over 73,000 square feet of versatile meeting space. With a rich history of hosting countless civic, social, cultural, convention, and corporate events, Fairmont Dallas has been the setting for...

  • Duty Manager Lead

    3 semanas atrás


    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Title: Duty Manager LeadAs a Duty Manager Lead at Accor Hotels, you will be responsible for providing exceptional guest experiences and ensuring seamless operations in the Front Office department.Key Responsibilities:Lead the Front Office team to deliver personalized guest arrival and departure experiencesManage guest feedback and ensure it meets or...

  • Duty Manager

    2 semanas atrás


    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job SummaryThis role is responsible for overseeing the smooth and efficient daily operation of the Front Desk, ensuring that all hotel guests and visitors receive an exceptional level of service and care at all times.Key Responsibilities Conduct daily briefings to ensure all pertinent information is well received by team members. Manage and supervise all...