Global Cash Recovery Expert
Há 3 dias
The role is to optimise cash collection across a portfolio by encouraging preferred payment methods and educating customers to improve payment patterns.
- Minimise overdue debt without compromising customer satisfaction.
- Understand the impact of Days Sales Outstanding (DSO) on overdue debt and deliver to targets.
- Ensure promises made to the customer are kept, with proactive contact where failure is anticipated.
- Escalate instances where delays are being experienced in resolving customer issues, which could result in late payment of invoices.
To be successful in this role, you will need:
- Fluent Spanish - Mandatory
- Availability to work from Sao Paulo city (Work from office 3 times per week)
- High school graduation, at least
- Microsoft Office skills
- Communicative person
- Customer service oriented
- Focused person
As an International Cash Collection Specialist, you will enjoy:
- Competitive salary and on-target bonus plan
- Training and development opportunities
- Career progression in our organisation
- Annual leave as per local country leave agreement
We value diversity and inclusion, and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
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