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Linux Engineer
3 semanas atrás
We are seeking an experienced Software Support Specialist to join our team. This is a challenging and exciting role that requires strong technical skills, excellent communication abilities, and a passion for problem-solving.
About the RoleIn this role, you will be responsible for providing top-notch support to customers using Ubuntu, Linux, and open-source technologies. You will work closely with our development teams to identify and resolve complex technical issues, develop bug fixes, and improve overall system performance.
Key Responsibilities- Provide timely and effective support to customers via various channels (email, phone, chat)
- Analyze and troubleshoot complex technical issues related to Ubuntu, Linux, and open-source software
- Develop and implement solutions to recurring problems
- Collaborate with development teams to identify and prioritize bugs and feature requests
- Contribute to knowledge base articles and documentation
To be successful in this role, you will need:
- A strong academic background in Computer Science or a related field
- Experience working with Linux and open-source software
- Familiarity with scripting languages such as Python, Go, C, or C++
- Excellent communication and problem-solving skills
- Able to work independently and collaboratively as part of a team
We offer a competitive salary, benefits package, and opportunities for growth and professional development. As a member of our team, you will have access to:
- Distributed work environment with regular team meetups
- Personal learning and development budget
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme & Wellness Platform
- Opportunity to travel to new locations to meet colleagues
We are a global leader in the development and deployment of open-source software and operating systems. Our platform, Ubuntu, is used by millions worldwide. We value diversity, equality, and inclusion, and strive to create a workplace where everyone feels welcome and empowered to succeed.
