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Technical Operations Specialist
3 semanas atrás
We are seeking a highly skilled Field Support Engineer to enhance our clients' field operations.
This role is crucial in strengthening technical response capabilities, maximizing crew installation efficiency, and ensuring high-quality standards for installation, inspection, and service processes.
Key Responsibilities:- Address technical concerns and operational challenges encountered by field teams on a day-to-day basis.
- Support installers and electricians by providing guidance on technical issues, including failed inspections and complex electrical work.
- Assist in performance management by tracking field performance and offering constructive feedback to crews.
- Ensure optimal utilization of field personnel and resources, making real-time adjustments as needed.
- Serve as a liaison between field teams and project coordinators to enhance workflow efficiency.
- Provide live support at job sites when necessary to ensure installations and services are completed successfully.
- Monitor and report recurring field issues to identify areas for improvement in installation processes.
- Train and help develop field employees, offering technical knowledge and best practices to enhance job site performance.
Required Skills and Qualifications:
Advanced English language proficiency
Engineering background in energy, electrical, or mechanical engineering
Construction management experience
Tech Skills:
Diagnostics and problem-solving skills related to field technical challenges
NABCEP certification or electrical licensing
Benefits:
A dynamic and supportive work environment
Frequent opportunities for professional growth and development
About the Job:
This role offers a unique blend of technical expertise and soft skills, requiring strong communication, leadership, and problem-solving abilities. We encourage candidates with a passion for delivering exceptional results in a fast-paced environment to apply.
