Technical Support Specialist

Há 4 dias


São Leopoldo, Rio Grande do Sul, Brasil beBeeCustomerSupport Tempo inteiro R$29.140 - R$35.600
Junior Technical Support Role

We are seeking an ambitious and driven individual to join our team as a technical support specialist. This role is perfect for someone who is eager to provide outstanding customer service and take on new challenges.

About the Position:
  • Provide technical assistance to customers via various channels, including phone, email, and chat.
  • Analyze and resolve reported issues related to SAP Products using knowledge databases and/or verifying customizing entries.
  • Collaborate with internal teams to identify and resolve root causes of reported cases.
  • Maintain accurate and detailed records of all interactions and resolutions.
Key Responsibilities:
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