LATAM Regional Operations Lead

Há 7 horas

Brasília, Distrito Federal, Brasil beBeeRegional Tempo inteiro R$1.700.000 - R$2.100.000
Regional Operations Lead – LATAM

This senior leadership role oversees the entire LATAM operation, driving operational excellence and market presence.

Key Responsibilities include:

  • Managing all LATAM resources to ensure productivity and quality.
  • Overseeing the full employee lifecycle, including hiring, onboarding, HR compliance, and performance management.
  • Monitoring attrition rates and implementing proactive retention strategies.
  • Driving employee satisfaction through engagement programs, career development, and structured feedback channels.

Tech Operations Oversight:

  • Managing and scaling tech operations and delivery teams.
  • Ensuring alignment between business objectives and technical delivery.
  • Providing credible oversight in technical discussions with clients.
  • Building and maintaining strong relationships with key stakeholders and customers across LATAM.
  • Acting as the primary liaison for client needs, service delivery, and customer success.

Operational Leadership & Strategic Growth:

  • Leading daily operations, ensuring efficiency, compliance, and alignment with corporate policies.
  • Collaborating with HR, Finance, and global teams for seamless cross-functional workflows.
  • Monitoring performance metrics and providing regular updates to regional/global leadership.
  • Adapting and executing market-specific strategies aligned with global objectives.

Required Skills & Qualifications:

  • 8–12 years of experience in senior leadership or country management, preferably in the IT/Consulting sector.
  • Proven success in leading teams, driving workforce planning, employee engagement, HR processes, and HR compliance, with measurable improvement in retention.
  • Demonstrated ability to set up, scale, and manage IT/Tech teams.
  • Strong track record in building trusted relationships with clients, partners, and internal stakeholders.
  • Ability to translate business objectives into actionable operational and delivery plans, while ensuring compliance and efficiency.

Benefits:

  • Competitive remuneration (salary only).
  • Work within a global and fast-growing organization.
  • Remote work conditions.
  • Collaborative, agile, and people-first environment.

About This Role

Why You'll Thrive Here

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