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Content Strategist

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{"title": "Content Designer", "description": "Join Our Team as a Content Designer

We're seeking a skilled Content Designer to help us power global travel for everyone, everywhere. As a Content Designer, you'll contribute to the tone, structure, and narrative flow of content across product experiences.

About the Role

You'll be part of a small, fast-moving product/tech/design pod, reporting to a Director of User Experience Design. Your primary responsibility will be to drive the content strategy and approach to content design for transactional product communications.

Key Responsibilities
  • Apply comprehensive, customer-focused approaches to drive content design in your product area.
  • Use human-centered design methods to design, craft, and test content solutions that address real customer challenges and business goals.
  • Orchestrate a clear and compelling voice and tone across complex product areas and multi-channel transactional communications.
  • Identify and use scalable frameworks to tackle structural problems with product content.
  • Partner across teams to improve the accessibility, inclusion, readability, and translatability of product content.
Requirements
  • Bachelor's degree or equivalent experience in core skills such as UX Content Design, Human-Centered Design, Content Audits and Analysis, Information Architecture, and Storytelling.
  • Demonstrated native-level US English fluency in UX writing (i.e., content design) for Web and/or native apps.
  • At least 5 years related professional experience as a UX content designer or content strategist, preferably in a digital product or app environment.
  • Able to audit, analyse, structure, create, and present content independently using established frameworks.
  • Applied understanding of human-centered design (HCD) practices and design thinking.
What We Offer

We're excited to offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.

We're looking for a talented Content Designer who is passionate about creating product-content experiences that are clear, helpful, and human. If you're a blend of systems thinker, storyteller, and UX writer, we'd love to hear from you

", "lang_code": "en-US"}