Operations Manager
Há 3 dias
Job Overview:
A Food and Beverage leader is responsible for overseeing the operations of a restaurant or bar to deliver an exceptional customer experience. They work closely with their team to achieve departmental targets, ensuring excellent guest satisfaction.
Duties and Responsibilities:- Lead restaurant or bar operations
- Communicate and delegate tasks to the team members
- Ensure adherence to brand standards and protocols
- Handle customer inquiries efficiently and effectively
- Represent the team's needs and concerns
- Collaborate with management to meet financial targets and drive revenue growth
- Support the development of team members through training and mentorship
- Comply with hotel security, fire regulations, and health and safety legislation
- Practice environmental awareness in daily operations
- Previous experience in food and beverage leadership
- Commitment to delivering outstanding customer service
- Positive attitude and strong interpersonal skills
- Effective communication and problem-solving abilities
- Flexibility to adapt to changing work situations and priorities
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