Chief Customer Advocate

Há 5 dias

Cotia, Brasil beBeeSupport Tempo inteiro R$44.000 - R$82.000
Customer Service Associate Manager

Job Summary:

  • We are seeking an experienced Customer Service Associate Manager to join our team.

The ideal candidate will have a strong background in customer-facing roles, with excellent analytical and problem-solving skills. They will be responsible for managing complex queries, providing timely responses, and ensuring high-quality service delivery.

Key Responsibilities:

The successful candidate will:

  1. Manage client relationships, respond to inquiries, and resolve issues promptly.
  2. Analyze data to identify trends and opportunities for improvement.
  3. Collaborate with internal teams to ensure seamless communication and coordination.
  4. Maintain accurate records and reports, as needed.
Requirements:

To succeed in this role, you will need:

  • A master's degree or equivalent experience.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of a team.
Benefits:

We offer a competitive compensation package, including:

  • A flexible working environment.
  • A short Friday.
  • A well-being program.
  • Mentorship opportunities.

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