Customer Experience Ambassador

Há 2 dias


Nova Nazaré, Brasil Ttec Tempo inteiro

About the Role

We're seeking an experienced Customer Experience Ambassador to join our team in Sofia, Bulgaria. As a hybrid representative, you'll play a crucial part in delivering exceptional customer experiences across various communication channels.

What You'll Be Doing

  • Connect with customers through incoming communications, using your excellent written and verbal skills to resolve issues efficiently.
  • Stay up-to-date with the latest technology trends and adapt quickly to new developments.

Your Qualifications

  • 6 months or more of experience in customer service roles, preferably in retail, contact centers, or similar industries.
  • Effective written communication skills, including grammar and spelling in Italian-English.
  • Able to work collaboratively as part of a team and contribute to a positive, inclusive work environment.

What We Offer

  • A competitive compensation package, including a base salary of $45,000 per annum, plus performance bonuses.
  • Leadership support for career development and professional growth.
  • An inclusive company culture that values diversity and promotes work-life balance.
  • Relocation assistance available.

About TTEC

TTEC is a global leader in customer experience solutions, dedicated to helping companies build engaged and profitable customer relationships. Our innovative approach combines humanity and technology to deliver exceptional customer experiences. We're proud to be an equal opportunity employer, committed to diversity and inclusion in the workplace.



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