Technical Support Specialist

Há 5 dias

Belo Horizonte, Minas Gerais, Brasil beBeeField Tempo inteiro R$79.450 - R$124.500

Are you looking for a challenging role in the IT sector where you can utilize your technical skills to make a difference?

Our company is seeking an experienced Field Service Technician who will be responsible for delivering exceptional support to our customers.

  • The ideal candidate will have extensive experience in troubleshooting and resolving complex technical issues related to microcomputing, hardware, operating systems, telephony, videoconferencing, web conferencing, audio conferencing, and other relevant areas.
  • They will also possess excellent communication skills to clarify doubts and guide users on the use, availability, installation, and configuration of software, applications, information systems, equipment, standards, and procedures within our technological environment.
  • Additionally, they will be able to identify and report critical problems that have significant impacts on our customer's technological environment.
  • Responsibilities will include analyzing hardware requirements for software installation, testing functionalities of new equipment, components, or peripherals, preparing configuration and user guides or manuals, reinstalling default images on workstations or notebooks, and backing up users' data.

We offer a comprehensive benefits package that includes health insurance, life insurance, Gympass, TCS Cares, partnership with SESC, reimbursement of certifications, free access to the TCS Learning Portal, international experience opportunities, discount partnerships with universities and language schools, Bring Your Buddy, TCS Gems, and Xcelerate.

At our organization, we value diversity and inclusion and are committed to providing equal opportunities to all candidates who meet our required knowledge and competency needs. We encourage anyone interested in building a career in our field to participate in our recruitment and selection process.

We promote an inclusive culture and work towards equity, embracing principles of gender equality, disability awareness, LGBTQIA+ inclusivity, religious tolerance, racial understanding, and ethnic diversity.

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Information Technology

Industries

IT Services and Consulting

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