Technical Field Support Specialist

Há 4 dias


Belo Horizonte, Minas Gerais, Brasil beBeeFieldSupport Tempo inteiro R$18.000 - R$25.000
Job Title: Technical Field Support Specialist

About the Role:
This is an exciting opportunity to join our team as a Technical Field Support Specialist. As a key member of our field service team, you will be responsible for performing technical installations and minor repairs on our products and services. Your expertise will ensure that our customers receive high-quality support and maintenance.

Responsibilities:
- Perform basic installations and minor repairs on DN products and services.
- Maintain customer satisfaction by ensuring communication and a professional demeanor and appearance.
- Prioritize and plan service calls in accordance with customer service level agreements.
- Contact customers to communicate estimated time of arrival.
- Promote high quality of service and follow through to ensure call completion.

Requirements:
- Minimum of 0-2 years of relevant experience or equivalent combination of education and experience in Firstline Field Service.
- Good verbal and written communication skills.
- Driver's license and driving record that satisfies DN's fleet requirements.

We Offer:
- Opportunities for career growth and development.
- Collaborative and dynamic work environment.
- Competitive compensation and benefits package.

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