
Salesforce Platform Delivery Expert
1 dia atrás
We are seeking a skilled Salesforce Delivery Manager to lead full-cycle deliveries in the Salesforce platform. The successful candidate will have experience in managing technical teams and vendor partners, as well as a deep understanding of Salesforce architecture, data model, integration patterns, and ecosystem.
The ideal candidate will possess:
- Proven experience in Salesforce platform projects (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud)
- Ability to consult management and engineering teams with functional technical advice
- Excellent soft skills (Communication, Coordination, Negotiation)
The Delivery Manager will be accountable for:
- Prospecting and qualifying leads
- Data and customer analysis
- Preparing call scripts
- Identifying solutions to customer pain points
Requirements
- Experience in managing technical teams and vendor partners
- Deep understanding of Salesforce architecture, data model, integration patterns, and ecosystem
- Good to Have: ServiceNow certifications (Certified System Administrator, Implementation Specialist)
- Experience in contract and SLA management
- Previous experience in multinational environments and global operations
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